Tre Monti
Italian · Troy, MI
Italian
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Diner reviews of Tre Monti
A diner from Bloomfield, MI
Jul 28, 2012
If there was a negative (-) rating - they would have it! I would not recommend this restaurant. It’s a very nice venue however the service is poor and the manager on duty was rude to say the least. I ordered a top shelf drink from the main bar - it was good. Later, I ordered the same top shelf drink from a waiter. The waiter returned with the wrong drink - I advised it was the wrong drink. He seemed irritated and advised me that that's not the drink he was told to make. He then returned with another drink. I advised him that it was not the same top shelf drink that I received prior. The liquor was not top shelf. He told me since he had already made two drinks that if I wanted the same top shelf drink that I received at the main bar that I would have to pay for another drink. We spoke w/the manager who argued with me about the drink. What service! I only requested the drink that I ordered and the same drink I received earlier. I was very disappointed by the service and especially the lack of professionalism of the manager who referred to himself as "V" and who advised me that he was the owner. Today I review my credit card statement and I see that the restaurant charged me twice. Once for two drinks (that I did not order) and a second time for the drink that I had to argue with the "owner" about. Disputing this bill should be fun! Never again!
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