A diner from carrollton, TX
Aug 11, 2010
One Thursday night they took 1.5 hours to deliver to my apartment which is a block away...and the order was wrong. The driver banged on our door at 9:50 pm waking up my son......When I called it in, the female manager had an attitude, but said she'd give me a credit because it was too late to correct the order.
Last night I wanted to take advantage of the credit I had been given. The driver arrived, took the food out of the sack, handed it to me and said ,"It'll be $100".
I said "hey, that can't be right....should be free, I have a credit". He pointed at the receipt and I showed him that it said to call or something for a chance to "win $1000". He said "o"....he yanked the food out of my hand, yelled "I'll be right back" and literally ran away.
After 15 minutes I called the restaurant and spoke with the same female manager that had an attitude last time. She told me that the driver was there, that he had picked up the wrong food.....I told her that didn't make sense because the receipt was correct (remember we both went over it) and I was in possession of the food containers before he left. She assumed that I was incorrect and went ahead and told me what had actually happened. When I made a comment about my food she said, O it's right here if you still want it.
I asked why I wouldn't want it......the whole purpose of me calling and ordering food is because I want it.....she says, well sounds like you have issues with everything so we can just keep it here and forget everything or you can just ask us to bring it back to you. I told her to just keep it.
Last night I wanted to take advantage of the credit I had been given. The driver arrived, took the food out of the sack, handed it to me and said ,"It'll be $100".
I said "hey, that can't be right....should be free, I have a credit". He pointed at the receipt and I showed him that it said to call or something for a chance to "win $1000". He said "o"....he yanked the food out of my hand, yelled "I'll be right back" and literally ran away.
After 15 minutes I called the restaurant and spoke with the same female manager that had an attitude last time. She told me that the driver was there, that he had picked up the wrong food.....I told her that didn't make sense because the receipt was correct (remember we both went over it) and I was in possession of the food containers before he left. She assumed that I was incorrect and went ahead and told me what had actually happened. When I made a comment about my food she said, O it's right here if you still want it.
I asked why I wouldn't want it......the whole purpose of me calling and ordering food is because I want it.....she says, well sounds like you have issues with everything so we can just keep it here and forget everything or you can just ask us to bring it back to you. I told her to just keep it.
