No star rating
A diner from KINGSTON, NY
Mar 20, 2010
I LIVE ACROSS THE STREET FROM CASA VILLA AND THEY HAVE WONDERFUL MEXICAN FOOD. I HAVE BEEN GOING THERE SINCE THEY OPENED UP A YEAR OR SO AFTER WE BOUGHT OUR HOUSE ACRSOSS THE STREET FROM THEM ON ALBANY AVE.OUR DEAR FRIEND WHO HAS PASSED(DAVE HYATT) INTRODUCED US TO THE PLACE WHEN THEY WERE IN UPTOWN KINGSTON. I GO THERE FOR PICK UP QUITE A FEW TIMES OVER THE LAST FIVE YEARS, i'M IN THE MEDICAL FIELD, I'VE TAKEN MANY FRIENDS THEIR & RECOMMENDED THEM MANY TIMES TO PHARMACEUTICAL REPS THAT CATER TO US..THEY USED TO HAVE A GREAT MANAGER, I NEVER HAD TO COMPLAIN TILL TONIGHT, MARCH 20, 2010 THE QWNER TOOK MY ORDER, I ordered a #5, chips & SALSA, and an order of guacomole, I GOT A BEEF ENCHILADA, A CHEESE CHILLI RELLENO AND AN ORDER OF GUACOMOLE & CHIPS, UNFORTUNATELY, I WAS MISSING MY CHICKEN ENCHILADA (BUT DID NOT REALIZE CHICKEN ENCHILADA WAS MISSING) AND THE SALSA.I CALLED THEM UP WHEN I NOTICED MY SALSA WAS'NT THEIR, THE OWNER SAID NO PROBLEM, I SENT MY HUSBAND BACK ACCROSS THE STREET TO GET IT "THATS MY FAVORITE, (CAN'T HAVE MEXICAN FOOD WITHOUT SALSA) AND I REALLY LIKE THEIRS. HALF WAY THROUGH MY MEAL I NOTICED I WAS MISSING THE CHICKEN ENCHILADA!I ONLY NOTICED THAT HALF WAY THROUGH BECAUSE THERE CHICKEN IS RATHER DRY (LOVE EVERYTHING ELSE I'VE TRIED, I HAD PAID $20.40 FOR ONE MEAL FOR MYSELF, (HUBBY ORDERED FROM PLANET WINGS WHICH HE WAS IN THE MOOD FOR.)SO I CALLED AGAIN TO LET THEM KNOW OF THE MISTAKE THEY HUNG UP ON ME!! SENT MY HUBBY ACCROSS THE ST. TO TALK (HE APOLOGIZED TO THE CUSTOMERS AT THE BAR) OWNER CALLED 911!!!!!!! WILL NEVER GO THERE AGAIN, BBBBAAADDD OOOWWWNNNEEERRR!!!ALL HE HAD TO DO WAS GIVE ME MY MONIES WORTH!!!
