Diner reviews of Bert's Seafood Grille
A diner from Greensboro, NC
Feb 8, 2011
This was my favorite restaurant for YEARS AND YEARS. Sadly, it has never been quite as good since it moved to Market Street, but the new location is in my neighborhood, so we try to support it. Since the food has steadily declined over the last two years, that will no longer be happening.
The problem is, there is no consistency of the food being good anymore and at their prices, it HAS to be good every time. I wanted so much to support them that my family has even gone so far as to go three times and receive awful food. We often hear that there is a new chef, we should try it again, and as soon as enough people say that, we do, but we don't have the money to toss out 20 bucks per plate and have food that is worse than the Golden Coral. The first time it happened (which was the worst) we were advised not to ever go at the beginning of the week. The food tasted like leftovers, and no doubt were, but they even came out cold. The next two times were hit and miss in that half of our party enjoyed their dinners and the other half did not. This NEVER happened, no matter who we brought or what we ordered, at the old restaurant. After the third time, my husband was simply not willing to pay anymore for bad dinners.
Meanwhile, their perfect desserts were still to die for, so I tried to help out business by bringing friends up for wine and desserts at the bar. This is harder to accomplish, since most want to get dessert wherever they eat dinner, but occasionally we did this, and all was great.
Then, just this week, I told the family to refrain from making me a birthday cake, or buying me a cake from Maxie B's. Instead, I wanted Bert's coconut cream pie. So, I ordered that for pick up, as well as 3 more desserts requested by those eating dinner with us. NONE of them were the old versions of the perfect dessert. Two of them, the banana cream pie (two orders) and the chocolate pecan pie, were literally inedible. They went right down the disposal. And no, they were not just bad due to travel, for we have ordered all of these desserts to take home before. My dessert was edible, but not the coconut cream pie they used to make.
I am truly disappointed because I loved it there and I keep hoping they will get it together. I hope they do. Somewhere, they have a chef that can make the best seafood I have had anywhere baring the Bahamas, and that includes my old stomping ground of San Francisco! Where IS he or she???????
A diner from greensboro, NC
Aug 27, 2010
This place is bland and over priced. The food did'nt taste fresh at all, and the prices are just way out of wack. I don't mind paying for a nice meal but I expect great food. I could have done better myself at home, just terrible.
A diner from greensboro
Aug 15, 2010
This place sucked! I don't think most locals know what good food is. This place serves bland, overpriced food with poor presentation, the service was ok at best. The owner thinks she knows what fine dinning is and she is sadly mistaken. You would be better off going to Bonefish or 1618 seafood grille if you want truly great food. Don't waste you time with Bert's may have been good 20 years ago but that was a long time ago.
A diner from Winston Salem, NC
Jan 29, 2010
I was taken to the restaurant last night for dinner. I was very impressed with the atmosphere along with the service. Our waitress was very friendly and knowledgeable with the menu. I had the evening special of Grilled Mahi Mahi fish with black beans and pico de gallo, mashed potato everything was very good.
A diner from Greensboro, NC
Nov 28, 2009
After hearing rave reviews about this place I took my girlfriend there and will NEVER go back! I got the surf and turf and everything was to be desired. The vegetables were too salty, the steak was grisly, and the fish was what seemed to be fried catfish. There was also an incompetent middle-aged waitress too flustered to handle her section who couldn't even clear our table and seemingly wanted us gone. Meal was very poor and a huge disappointment but maybe my standards exceed the capabilities of Bert.
A diner from greensboro, NC
Oct 9, 2009
We just got home from this restaurant and am just as hungry as before I ate. This restaurant was horrible. My dining partner and I walked in without reservations and were seated in the bar. After ordering drinks we had to wait 15 minutes to receive the drinks. We ordered the Hoisen Mahi Mahi and the Blackened Mahi Mahi vera cruz. Both dishes were horrible. The restaurant reminded me of a cross between a grade school cafeteria and an assisted living dining room. The Hoisen Mahi Mahi was dredged in a soy sauce variety, the sweet potato was overcooked, watery and flavorless and the broccoli was flavorless and yellow. The blackened Mahi mahi was served with a dumping of sour cream and picante sauce and was over spiced but lacked flavor. the squash was about the size of a 1" long piece of carrot and was mushy. both dishes had a SIDE of bread which was halfway to being a crouton. The meal in total was horrible and i recommend that even with a coupon entitling you to 15$ off your order, you will pay average 40$ for a poor version of a frozen dinner displayed on a very large white plate covered in jarred parsley seasoning. Be prepared to wait forever for service if you do not have reservations, you are a second class diner as far as they are concerned and if you are under 50, you will be the youngest diner in the restaurant. In retrospect, nothing ordered could have been better then what we got, most dishes were knock offs of the Food Network chefs but lacked execution. Save yourself the money and go someplace else cause this place tries too hard to be fancy and doesn't produce. I'm off to get some real food!
A diner from Summerfield, NC
May 30, 2009
Excellent dinner for my wife and I. We both had appetizers and the crab cake and filet....wonderful. The service was excellent and timely. We will definately go back.
A diner from Chatham County
May 21, 2009
We've been eating at Bert's for at least 15 years. I really preferred the old location; I know it wasn't very attractive outside but I loved the coziness. I haven't been as often in the last couple of years because of convenience but we have had some great meals there. Two weeks ago I took my daughter and her friend and I was mildly disappointed. It was good, but not great. Portions seemed smaller and if they are going to serve smaller portions, they need smaller plates, the food looked lost. The service was fine but nothing special. Presentation was bland. We used to have to wait to get in; this was a weeknight but they weren't very busy and maybe that's a reflection of becoming good but not great. I'll go again and hope I just hit an off night (I didn't see the owner that night so maybe that was the problem).
A diner from Greensboro, NC
Mar 12, 2009
I can't figure out where the unhappy diner back in August ate, but certainly they were not at Bert's. I have been eating at Bert's since it was in its original location and have NEVER and I mean NEVER had a bad dish there. I have had many different dishes and always been completely satisfied. The Sesame Flounder is great as well as the Crab Cakes. Their bleu cheese dressing is to die for. The service is always perfect as well.
A diner from Greensboro, NC
Mar 5, 2009
I had the best food, service... Everything was outstanding. I can't wait to go again. When my kids are in town it will be our new special place to go out to eat.
A diner from Greensboro NC
Feb 9, 2009
Not sure what August 2008 is talking about. For us, BERT'S is fabulous in every way.
David
A diner from Greensboro, NC
Feb 8, 2009
I have been eating at Bert's for more years than I care to remember, the service and quality has always been very,very, good. I have eaten at restaurant's all over this country and Europe and Asia. Bert's is not a 5 Star rated or even a 4 Star restaurant but for North Carolina and Sea food it is near the top.
Tommy
Greensboro,N.C.
A diner from Greensboro, NC
Aug 16, 2008
The first sign that we should have turned and ran was that this place is next to a strip mall. The exterior looked dilapidated. Screaming children and obnoxious talk from other tables made for an anxiety filled evening. The salmon plate appetizer was terrible. It looked cheap and tasted bland. Cashew crusted tilapia was not cooked thoroughly. Scallops only came with 3 despite the ridiculous price paid. Salad was old. Sweet potato was mediocre. We skipped desert for fear of paying $6 for a piece of moldy pie. The only positive thing I can say about the evening is that my beer was cold and the steamed vegetables were tasty. The prices were too high for the horrible taste and presentation of the food. This place was a cross between Chuck E. Cheese and Red Lobster; lousy food and screaming kids. I will never eat at this place again.
A diner from Winston-Salem, NC
Sep 30, 2007
I ate at Bert's 9/28/07 w/husband friend. Very nice atmosphere. We shared the clams & musssels in an orzo tomato based broth - Delicous! It came w/3 slices of decent toasted breatd. (By the way, bread in this place is considered a side which I find hard to believe.) I could have had that for my dinner. We all had the gumbo for a side - tasted like siightly spicy tomato soup w/a few veggies & sprinkle of rice so don't bother w/that. Supposed to have crab/shrimp in there, couldn't find it. We all had a dinner salad, very tasty, good dressings. The friend had the grilled scallops - very large but only 3; I had the grilled grouper w/a grecian topping of pepperoncini, feta & black olives. Way too many peppers, I like them but not a cup full ok? The fish, once the peppers were raked off was very good. Cappucino was luke warm; why is it restaurants cannot make hot cappucino? If I want lukewarm, I would ask for lukewarm. I had 2 glasses of a delcious voingner so I guess I didn't mind too much; huckleberry pie was good but could have been warmer & not in the microwave please, that ruins the crust! But they forgot to put on the creme anglaise. Very nice waiter, very knowledgeable. There was a kid screaming in the restaurant which I didn't care for at all.
This restaurant did come highly recommended to me. I think I would go back, I know for now what not to order.
A diner from Greensboro, NC
Aug 16, 2004
Bert's has a new location in Greensboro. Since there move, not only is the food innovative and inviting, but the atmosphere is as well. They have moved to a better neighborhood and the atmosphere now equals the level of service (linen tablecloths and all!). They also now take reservations as well.
A diner from Greensboro, NC
Jun 7, 2004
Berts is where I go when I have business visitors. The food and service there never fail to impress my clients and help me win orders.
A diner from High Point, NC
May 16, 2004
now in the NEW BUILDING! and atmosphere has changed but ambiamce still great and selection improved- wonderful shellfish and always THE best fresh fish -great desserts... not a spot to take the toddlers, but who couldn't love a Grownup Only Restaurant!
A diner from Greensboro, NC
Mar 30, 2004
I found Bert's to have some of the best seafood in town. I'd describe it as wildly creative and delicious dishes, in a warm, energetic atmosphere. They have a fun method of placing a number "1", "2" or "3" by your menu selection, which indicates the number of sides you get. Sides range from vegetables and potatoes to additional helping of italian bread. Simple is better is the theme of decor. I'd definitely go for the food, not necessarily decor. Tip: Try to stay clear of sitting under the large white menu boards, as you will have several near-sighted patrons standing on top of you to get a better read of the listing of dozens of dishes on the menu. Overall, a wonderful treat when you have seafood in mind.
A diner from Colfax, NC
Nov 7, 2003
Very well prepare seafood and other selections. Upscale food in a dumpy little place. Neighborhood where located not so great, concret block building sort of the old family diner style. Food prepared and service like a 5 star restaurant. Don't take reservations. Long wait on holidays (Valenties - 2 hrs+) unless you get there real early. Menu changes daily. Best fancy prepared seafood in town.
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