A diner from Lewisville, TX
Jul 3, 2011
I have experienced better service at fast food restaurants!
The service is absolutely terrible. I just went to the Yellow Rose and it was one of the worst dining experiences that I have had in years all due to bad service.
First there were 3 people in our party one of which was a child. They only provided flatware and plates for 2. They never brought a 3rd set, so I ended up having to go to a neighboring table myself to get them (when the bread and salad arrived).
Earlier, we ordered an appetizer, which never arrived. Once 2 of the 3 entrees arrived, I told the waiter to cancel the appetizer. He again apologized and said that he had forgotten to enter the appetizer into the system.
By the point that our entrees arrived all of our drinks were also sitting empty. They had only refilled them when they were bringing the check.
Back to only 2 of 3 entrees arriving. Of course the 2 entrees that arrived were for the adults. The child's entree did not arrive until we were nearly finished with our entrees. So of course, the adults gave up a portion each to the child to tide him over until his food would be out in "just a couple of minutes". I got up and asked about it a couple of times to no avail. He ordered chicken fingers, it is not like it takes 30 minutes to cook them. But it took easily 30 minutes for them to finally arrive at our table.
The service is absolutely terrible. I just went to the Yellow Rose and it was one of the worst dining experiences that I have had in years all due to bad service.
First there were 3 people in our party one of which was a child. They only provided flatware and plates for 2. They never brought a 3rd set, so I ended up having to go to a neighboring table myself to get them (when the bread and salad arrived).
Earlier, we ordered an appetizer, which never arrived. Once 2 of the 3 entrees arrived, I told the waiter to cancel the appetizer. He again apologized and said that he had forgotten to enter the appetizer into the system.
By the point that our entrees arrived all of our drinks were also sitting empty. They had only refilled them when they were bringing the check.
Back to only 2 of 3 entrees arriving. Of course the 2 entrees that arrived were for the adults. The child's entree did not arrive until we were nearly finished with our entrees. So of course, the adults gave up a portion each to the child to tide him over until his food would be out in "just a couple of minutes". I got up and asked about it a couple of times to no avail. He ordered chicken fingers, it is not like it takes 30 minutes to cook them. But it took easily 30 minutes for them to finally arrive at our table.
