The staff is QUIET, not RUDE! They remember my husband and I and have our food started as soon as we walk in the door every Friday night! We get the same dish every time (#21, peanut curry), as we are hopelessly addicted to it and the price is very good (around $7, whereas other places we've been to charge almost $10 for the same dish, same serving size). We get our food to go as the atmosphere isn't the greatest; it is average, but doesn't look like somewhere to eat out on a weekend night or take a date to.
P.S. I wouldn't go to the Chinese/Thai place next door (sort of next door). We ate there once (when Thailand Express was closed) and both got food poisoning!