Horrible experience at this restaurant. Took over 1 hour to get 3 sandwiches and nothing but excuses from management. Management also did not comp the entire meal, only a partial discount. I do not recommend this place and will not EVER go there again myself.
They should change the waiters often do not have good relationship with the customer preference is always for the restaurant not for the consumer, the tables are too small same thing the dishes , the porcion for the french fries are ridiculous and have no option to claim , I just like a meal that th...
Watch out for this place. They consistently try to overcharge diners. On my bill they tried to overcharge more than $15.00. When I brought it to the attention of the waiter he said "There must have been some mistake. Other people have told me they had similar experiences. Otherwise food is just aver...
POOR CUSTOMER SERVICES .My family and I have experience poor customer services at this restaurant on several different occasions. My family and I frequent this establishment on a regular basis, and we have found that there is a reoccurring problem with employee customer service. The only reason t...
I think that this bar is horriable ive NEVER got such bad service anywhere. i waited 20 mins just to get myne and my boyfriends dirnks (and it wasnt even busy there was like 3 tables in there.) and the worst part was that the waitress Stanton or something weird like that procede to flirt with my boy...
Well, the food is good, good tastes and presentation, however the attention is very bad; for example my wife went to its restroom and in middle of her way she met a waitress. My wife told her for courtesy "good afternoon" but this waitress didn't pay attention or She pretended not to notice my wife....
We waited 47 minutes for a table. I spoke to the manager and he told me if they seated us at that moment that our service would be no good! Wrong thing to say. We did not see a hostess for 40 of those minutes. Manager said she was bussing tables. He should have been a hostess. All in all we were...
Worst food, Very rude, food takes 45/50 minutes to be served, wrong order .......Please do not even Try going there
My husband and I just left China Town at 2910 Mt Holly-Huntersville Rd and I was most disatisfied with the dining experience. The items on the buffet were luke-warm at best. When we mentioned this to our server, and asked if hot items would be added to the buffet she said "no" and walked away. The b...
Sadly, I was very disappoited on my visit. I went for lunch with the desire to have the famous chicken wings and waffle. Was told by waitress that it would take too long for the wings so I opted for the baked chicken with mac-n-cheese and greens. Can you say "yuck"? I judge all soulfood joints b...
service was horrible, waitress well, i guess you can say she was mean.
They served us watered down drinks. We complained to the manager who told us it was our problem. She made no attempt to remedy the situation. If you get a Kamakazi with no vodka, it is not hard to tell. The tequilla sunrise had the same problem. We are not hard core drinkers and had not been drinkin...
The Worst in Charlotte! Don't waste your time and more especially your money at Villa Antonio! I've had some bad meals in Charlotte and this place is the worst. The food was dreadful. The "cook" at this place knows only one seasoning and its salt. We went with friends from overseas and we were very ...
Very disapointed in this restaurant, my girlfriend and I where treated with terrible service. I recomend any one who values there time and dining experence to avoid the restaurant.
Overall the food is not great. The plates came out somewhat cold. In addition, we received the bill after we finished eating at the total was $19 and some change. We gave the server our debit card and the bill comes back to the table at $24 and some change. When questioned, they said the soft drinks...
Do not eat here. Our Waitress did not write down our order and completely screwed it up. We had to wait forever for our food, which was horrible, and wrong. DO NOT waste your money, this place is a hole in the wall with horrible service.
I totally agree with a prior reviewer as to lousy service and screwed up orders. Don't know if the food is good or not, since I sent the order back. They had a good crowd, and ONE waitress. I asked to see the manager to complain....the waitress said he would be right over....never saw her or the m...
It's hard to evaluate how the food was since we were so disgusted by the smell and dirtiness of the place that we could barely swallow our food.
Daughter's 18 birthday celebration - bad service, manager did not seem to care. ended up with no dessert and a big disappointment.
I eat at this resturant very regularly and am always pleased with the service and the food but the owners need to do something to help the waitresses look more presentable. The shirts they wear (Blue and Red) don't let the stains wash out and after a short while they all look like they're changing o...