Los Ranchos of Sweetwater/Doral

For the last 30 years my family and I had been dining in Los Ranchos but the last time we went it was a total disappointment. We ordered churrasco (which is what they are famous for) and instead got served a tough, dry and overcooked piece of meat that was not churrasco. We complained to the waitress who forwarded our complaint to the manager, who knew us as regular clients and after a lot of red tape of how she needed to get "clearance" from the owner finally reduced our tab by 20% on the steaks, even though we had not eaten the steaks. We wound up paying $80.00 for food that we had not eaten. The gallo pinto was cold and so were the plantains, the steak, once again was unedible.