La Luna Italian Bistro & Lounge
Italian · Boca Raton, FL
Italian
Seafood
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Diner reviews of La Luna Italian Bistro & Lounge
A diner from Coconut Creek, FL
Feb 11, 2012
On February 10 I had a party of 12 people for lunch. I was not greeted as I came in with the group. No one was at the front. We sat and waited no menus no bread until I asked at least four times. Then the waiter took the orders and gave everyone but one of us lunch. This person waited 45 minutes and was presented with a burned pizza and refused it. The service was terrible no one that worked there seem to care if we ate or not. Then when the person who was not served left he did not leave a tip and the man in charged yelled across the restuarant "no gratuity" and fought verbally with this person. It was the worst experience we have ever had with a restuarant. I picked your restuarant because my husband and I have been there before and loved the experience but none of us will ever come here again. Elaine Pollack My e-mail address is elaineretired at msn dot com
A diner from Wellington, FL
Feb 20, 2011
Went to this restaurant for my inlaws 62nd wedding anniversay today. 4:30 arrival. About 6 diners in restaurant. Service was deplorable. Food was barely acceptable.My Chicken Marsala was gamey and tough. Requested extra bread to sop up sauce which was the only half paltable part of the meal,and of course, never received it even after asking our waiter and 3 different other servers for it. Got check and was charged for 5 dinners instead of 4. Spoke to waiter,who not only informed us that he was not just a waiter, but also a teacher of children and a manager of the restaurant. What that had to do with our bread and wrong check still beats me. Also told us that he is human and humans make mistakes. He was 100% correct.I am human too and made the mistake of entering the doors of this establishment. (PS We did not ask for anything free nor deprived him of his tip. Just wanted to pass this info along so you do not make the same epicurian mistake that we did. The 1 star rating is a far reach here. There was no 0 star rating available.
A diner from Jacksonville, FL
Jan 7, 2011
We had a terrible experience. Seated at a booth where the seat kept sliding off...moved to the middle of the room only to be ignored by wait staff. Served the worst calamari EVER. Totally inedible. Eggplant parm was not much better. I would not recommend this place to anyone!
A diner from boynton beach fl
May 9, 2010
We visited this restaurant on Fri May 7th and we all enjoyed the meal. We were inpressed with the swordfish wrapped with potatoes. Can I get the recipe?? loved it very much.
thank you.
phylis A
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