Dairy Queen - Ice Cream Stores- Kendall

American · Miami, FL

American

Location & contact

Address
11608 North Kendall Drive
Miami, FL 33176
Get directions →
Hours
Not listed. Call to confirm before you go. Know the hours? Update this listing
Menu
No menu on file. Add a menu
Website
dairyqueen.com
Map loads on tap/scroll 11608 North Kendall Drive, Miami · 25.68590, -80.38100

Closed or moved? Report it and we’ll update the listing.

Advertisement

Deals & ways to save

We don’t have a dining certificate or coupon for Dairy Queen - Ice Cream Stores- Kendall in our current feed.

We may email you about local restaurant deals for the city you choose. See our .

Diner reviews of Dairy Queen - Ice Cream Stores- Kendall

3.0
2 rated reviews
5★ 1
4★ 0
3★ 0
2★ 0
1★ 1
A diner from Miami, FL Aug 30, 2011
This place is like our go to place for our family ice cream treats on the weekend. We've gotten to know the lady that runs the place and she is very polite and always treats us well. I notice that she runs it alone with the help of her family and that she is a really hard worker as we always see her there.
A diner from Miami, FL Sep 3, 2009
I have had the absolute worst experience at this Dairy Queen franchise location. The service was terrible. Upon purchasing my sundae, I was picking up a napkin off the floor and when I got up I accidentally moved my purse and dropped my BRAND NEW sundae on the ground. The so-called "owner" of this franchise location saw ALL OF THIS and proceeded to walk to the back of the store as if she had seen nothing. So after I did her the favor of cleaning up my mess from the floor, which is not my job to do, I kindly asked her if I could have another sundae. She replied in a rude, careless tone "No! You paid, and you dropped it, not me, so you need to buy another one!" I was also completely mortified because she had embarrassed me in front of the other handful of customers in the store!

Then it occurred to me, when I walk into any chain or business, I have a certain expectation for the service and if something like that were to happen elsewhere, especially purchasing a three dollar ice cream sundae, that through good customer service, to satisfy me (the customer), and to keep me coming back, they would do the right thing and replace it for me.

She neither replaced my sundae or gave me my money back.

Because of my horrendous experience in this store I will NEVER return to this store or ANY Dairy Queen ever again. I will make sure to tell all of my friends and family, and everyone I know at my LARGE PUBLIC UNIVERSITY nearby to go elsewhere, like Carvel, Baskin Robbins or Coldstone where they really know how to treat a customer!

Write a review

Reviews of similar restaurants

The newest review from each of 6 other restaurants in Miami.

  • Crescendo Jazz and Blues Lounge
    American, Bar, Late Night Dining, Live Entertainment
    ActiveDiner diner Mar 9, 2012

    The food and music were great. The waitress was horrible! Four different questions were answered with", " not sure" don't know etc. Half an hour to bring a drink. Asked for a Margarita pizza got a drink half an hour

  • Hollemans Restaurant & Lounge
    American, Seafood, Sports Bar and Grill, Steak House
    No star rating A diner from Miami Springs, FL Feb 15, 2012

    This was the worst experience I have ever had! I made reservations for valentine's day at 8:30pm. We were seated at the bar to wait until 9:10pm & we were practically ignored by the bartender. When we were finally seated

  • Bennigan's
    American, American Traditional, Sports Bar and Grill, Casual/Family
    A diner from Miami, FL Mar 4, 2011

    As a fan of the former Bennigans, I was excited to find this location. What a disappointment! We ordered two dinners. Both Bennigans Classics and both were unacceptable by any standard. We got a burned monte cristo sandw

  • Sports Grill
    American, Sports Bar and Grill, Bar, Children's Menu
    A diner from Miami. Fl Aug 14, 2009

    The sports bar is exactly that. They have the largest juiciest chicken wings I've had in Miami. The special grilled is there specialty. Due to the large turnover sometimes you might get some burnt wings but not a problem

  • Bagels and Company
    American, Bagel Shop, Deli/Sandwich/Subs, Kosher
    A diner from South Miami, FL Aug 1, 2009

    Horrible! The waitress messed up the order....TWICE!!!! And my wife found a piece of plastic in her omelet. Never again will I set foot there!!!!!!

  • Applebees
    American, Sports Bar and Grill
    A diner from Miami Apr 26, 2009

    Last night I visit for the first time your restaurante located at US1 and sw 204 street in Miami. We went there because your add in TV. Unfortunally the experience was bad. The waiter took to long to great us, the drin

More in Miami

Explore all restaurants in Miami, FL

Advertisement