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King Pizza
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Alba
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3.6 stars (20 ratings)

Portobello Cafe

(718) 356-2233
4221 Hylan Blvd., Staten Island, NY 10309 | MAP
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Features
Italian, Casual/Family, Banquet/Party Room, Bar, Catering, Children's Menu, Delivery, Kids Friendly, Romantic, Take Out/Carry Out, TV/Satellite, Wheelchair Access, Dinner, Lunch (Italian Food & Culture History)






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Restaurant Description

Welcome to Portobello Cafe! We specialize in delicious and reasonablypriced cuisine, including our house specialties and other customerfavorites. Our cuisine entrees are served in a relaxed and welcoming settingthat you and your friends and family are sure to enjoy. Whether you are inthe mood to indulge in something new or just want to enjoy some oldfavorites, we promise that our inventive menu and attentive service willleave you truly satisfied. No matter what your occasion calls for or yourappetite demands, the friendly staff at Portobello Cafe promise to makeyour next dining experience a pleasant one.

Recent Portobello Cafe Reviews

A diner from Staten Island, NY gave an overall rating of 4  out of 5 stars on March 24, 2011 @ 11:10 PM

 Let me start by saying that for years I felt this was a wonderful restaurant, the food is well prepared, hearty portions, and the ambience is casually elegant. However, there are so many rules & regulations governing the midweek special pricing, they now have a full page printout detailing them. And you better ask to see it before you're seated, or you may have an issue or two!

I have been witness to several incidents where patrons are up in arms about one thing or another, related to this. It clearly spoils the evening for them, and for me as well, each time I have to sit through another "debate" between patron and wait person.

It was explained to me that some patrons had begun to take unfair advantage of the special pricing, ordering adult meals (at 1/2 price) for toddler children, then wrapping them to go - and I can understand why this would be frowned upon. But I myself have been there to have dinner, (3 adults at our table) - and I was FORCED to order a full dinner even though I usually just pick on an appetizer due to a restricted diet and simply not desiring a full restaurant meal. I was told I could not share, which is fine. But that I also could not order just an appetizer as my meal. Let me repeat I was FORCED to order a full entree, at full price, even though I wasn't hungry enough to want one. Yes we could have just left, but it was awkward, so we stayed.

The other 2 people I brought there were aghast as was I. And during our meal we watched at least 2 other tables voice their disdain (loudly) over some of the many rules which aren't posted or disclosed until AFTER you have begun your meal. What a dark cloud something like this casts on an otherwise lovely dining experience. It's perplexing, and hurts their reputation for sure.

The lesson here: ASK to SEE the midweek rules BEFORE you order.
A diner from staten island gave an overall rating of 3  out of 5 stars on November 12, 2010 @ 10:32 PM

 the food portion is getting smaller,from the salad for two,to dinner the buy 1 get 1.even the glass of wine is small for the price

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