Seaford Restaurant Guide

Pantano's Kitchen
2.1 stars (1 ratings)

(516) 546-6500

3535 Merrick Rd., Seaford, NY 11783

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Dining Specials

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Italian Food & Culture History

April 16, 2012 @ 8:28 PM
1  out of 5 stars
a diner from undisclosed location
Service in Seaford is not only rude, but very slow; food is ok, wouldn't say great. Anyway here's the problem: DO NOT BUY THE DISCOUNTED GIFT CERTIFICATES! We were given gift certificates - with a purchase date of February 2012 from the Hewlett location - and were told they were not valid at the Seaford location. Meanwhile, they honored the ones we had a month prior to this evening. We were told - despite the fact that the Seaford and Hewlett location information were listed on the same gift card - that the two locations are not affiliated, and in fact are owned by separate people. The waiter made a lame attempt to call the owner who refused to speak to me and would not honor the gift certificates. Funnily enough, the website not only has those two locations listed, but introduced a new one in Long Beach. A customer who left before us was told his certificates from Long Beach were not valid in Seaford, either. Seems like they have no problem selling them to people with the intent that they can be used anywhere, but when it comes time to honor them, they do not. They will not only lose us as a customer, but I will make sure everyone hears about how they tried to cheat us.

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Avg Rating: 2  out of 5 stars

Number of Reviews: 1

April 16, 2012 @ 8:28 PM
1  out of 5 stars
a diner from undisclosed location
Service in Seaford is not only rude, but very slow; food is ok, wouldn't say great. Anyway here's the problem: DO NOT BUY THE DISCOUNTED GIFT CERTIFICATES! We were given gift certificates - with a purchase date of February 2012 from the Hewlett location - and were told they were not valid at the Seaford location. Meanwhile, they honored the ones we had a month prior to this evening. We were told - despite the fact that the Seaford and Hewlett location information were listed on the same gift card - that the two locations are not affiliated, and in fact are owned by separate people. The waiter made a lame attempt to call the owner who refused to speak to me and would not honor the gift certificates. Funnily enough, the website not only has those two locations listed, but introduced a new one in Long Beach. A customer who left before us was told his certificates from Long Beach were not valid in Seaford, either. Seems like they have no problem selling them to people with the intent that they can be used anywhere, but when it comes time to honor them, they do not. They will not only lose us as a customer, but I will make sure everyone hears about how they tried to cheat us.
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Recent Pantano's Kitchen Reviews

April 16, 2012 @ 8:28 PM
1  out of 5 stars
a diner from undisclosed location
Service in Seaford is not only rude, but very slow; food is ok, wouldn't say great. Anyway here's the problem: DO NOT BUY THE DISCOUNTED GIFT CERTIFICATES! We were given gift certificates - with a purchase date of February 2012 from the Hewlett location - and were told they were not valid at the Seaford location. Meanwhile, they honored the ones we had a month prior to this evening. We were told - despite the fact that the Seaford and Hewlett location information were listed on the same gift card - that the two locations are not affiliated, and in fact are owned by separate people. The waiter made a lame attempt to call the owner who refused to speak to me and would not honor the gift certificates. Funnily enough, the website not only has those two locations listed, but introduced a new one in Long Beach. A customer who left before us was told his certificates from Long Beach were not valid in Seaford, either. Seems like they have no problem selling them to people with the intent that they can be used anywhere, but when it comes time to honor them, they do not. They will not only lose us as a customer, but I will make sure everyone hears about how they tried to cheat us.