New York Restaurant Guide

hey mughlai guys I have eaten in so many places but nothing comes closer to you guys. I mean really nothing as per the last guy who wrote review saying that you charged them a tip don't worry of such b/s from characters like these they never seen or eaten in fine Indian cuisine they don't recognize the difference so forget about them. You guys are doing a great job. Love you guys in new york.

We went to Mughlai Indian Cuisine for dinner. The manager refused to accomodate our request to bring some of the dishes before the others and insisted on delivering all the dishes at the same time to our table. They got our order wrong. When the bill came we found that they had already included the tip in the bill. At no time did they indicate that they would automatically include the tip in our bill. When questioned as to why they included the tip in the bill the manager Mr Basnet remarked that "all you XXX are the same." He refused to take back his statement or apologize when we questioned him as to why he was making a racial slur. Furthermore he refused to provide us with his full name when requested do so. We also asked them whether it was legal to charge a customer a tip without their consent. They said they had a "policy paper" stating that charging a tip without the customers consent was legal. However when asked to present this "policy paper" for inspection they refused to do so.