McDonald's
American · Greensboro, NC
American
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Diner reviews of McDonald's
A diner from High Point, NC
Oct 25, 2013
While out shopping in the area, we stopping for a quick bite to me. We drove through the drive thru. As I collected orders from everyone in the car, I would relay the info to the wait staff in the speaker. All I ever got to order were our burgers, when I went to order drinks & fries, the person told me they had completed my order & anything else would have to be ordered at the window. He never said "Can I get you anything else, or is there anything else" before closing that order. When I went to the window, I asked to speak to the manager. A gentleman came to the window & when I expressed my concerned, I was then informed he was the person who took my order & I was going to complain, he wasn't going to listen to it, then proceeded to walk away. I have never received such service from a manager. I was appalled that he would even speak that way. He should be a roll model for your customer service. The nice young man at the window was very polite and asked if he could get us anything else but after the managers attitude, I choose not to purchase the extra items. We went next door to Taco Bell. I didn't get the managers name but he was a little heavy set with glasses. This occurred on 10/23/2013 Wednesday night approx 7pm. I will never go into that restaurant unless I hear this situation has been dealt with.
Thank you,
Sheri -------
A diner from Greensboro, NC
Nov 9, 2012
They did a company breakfast for us and it was super!
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