While out shopping in the area, we stopping for a quick bite to me. We drove through the drive thru. As I collected orders from everyone in the car, I would relay the info to the wait staff in the speaker. All I ever got to order were our burgers, when I went to order drinks & fries, the person told me they had completed my order & anything else would have to be ordered at the window. He never said "Can I get you anything else, or is there anything else" before closing that order. When I went to the window, I asked to speak to the manager. A gentleman came to the window & when I expressed my concerned, I was then informed he was the person who took my order & I was going to complain, he wasn't going to listen to it, then proceeded to walk away. I have never received such service from a manager. I was appalled that he would even speak that way. He should be a roll model for your customer service. The nice young man at the window was very polite and asked if he could get us anything else but after the managers attitude, I choose not to purchase the extra items. We went next door to Taco Bell. I didn't get the managers name but he was a little heavy set with glasses. This occurred on 10/23/2013 Wednesday night approx 7pm. I will never go into that restaurant unless I hear this situation has been dealt with. Thank you, Sheri -------
November 9, 2012 @ 10:42 AM
a diner from Greensboro, NC
They did a company breakfast for us and it was super!
I live in Winston and wanted a change of pace. I had a great time! The food was great and the service was excellent. The staff went out of the way to make me feel welcomed! I will definitely be going back. Plus they had karaoke on Friday night! I rec
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Best Diner has great food and priced for affordability. The only negative is the lack of phone etiquete from the females who take orders. I think there should be some training on how to treat the peo-le who actually keep the lights on!
The lunch shift at this burger king is horrible. I never order anything special, just something straight off the menu and I always have to pull up. Once they forgot I was out there and I had to go in. Today, I went and my sandwich was burnt.
They a
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I have dined here many times for brunch/lunch/dinner and the food is always consistent and service is exceptional. My fav dinner entrees have been their seafood specials which has always been fresh. Highly recommend!
Almost 3pm...walked into a well lit bar (front and center). Was on the prowl for a soft shell crab sandwich...Got the dusk till dawn burger...messy but yummy and my server insured napkins at the ready. Onion rings the best I have had NOT greasy at
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While out shopping in the area, we stopping for a quick bite to me. We drove through the drive thru. As I collected orders from everyone in the car, I would relay the info to the wait staff in the speaker. All I ever got to order were our burgers, when I went to order drinks & fries, the person told me they had completed my order & anything else would have to be ordered at the window. He never said "Can I get you anything else, or is there anything else" before closing that order. When I went to the window, I asked to speak to the manager. A gentleman came to the window & when I expressed my concerned, I was then informed he was the person who took my order & I was going to complain, he wasn't going to listen to it, then proceeded to walk away. I have never received such service from a manager. I was appalled that he would even speak that way. He should be a roll model for your customer service. The nice young man at the window was very polite and asked if he could get us anything else but after the managers attitude, I choose not to purchase the extra items. We went next door to Taco Bell. I didn't get the managers name but he was a little heavy set with glasses. This occurred on 10/23/2013 Wednesday night approx 7pm. I will never go into that restaurant unless I hear this situation has been dealt with. Thank you, Sheri -------
November 9, 2012 @ 10:42 AM
a diner from Greensboro, NC
They did a company breakfast for us and it was super!
While out shopping in the area, we stopping for a quick bite to me. We drove through the drive thru. As I collected orders from everyone in the car, I would relay the info to the wait staff in the speaker. All I ever got to order were our burgers, when I went to order drinks & fries, the person told me they had completed my order & anything else would have to be ordered at the window. He never said "Can I get you anything else, or is there anything else" before closing that order. When I went to the window, I asked to speak to the manager. A gentleman came to the window & when I expressed my concerned, I was then informed he was the person who took my order & I was going to complain, he wasn't going to listen to it, then proceeded to walk away. I have never received such service from a manager. I was appalled that he would even speak that way. He should be a roll model for your customer service. The nice young man at the window was very polite and asked if he could get us anything else but after the managers attitude, I choose not to purchase the extra items. We went next door to Taco Bell. I didn't get the managers name but he was a little heavy set with glasses. This occurred on 10/23/2013 Wednesday night approx 7pm. I will never go into that restaurant unless I hear this situation has been dealt with. Thank you, Sheri -------
November 9, 2012 @ 10:42 AM
a diner from Greensboro, NC
They did a company breakfast for us and it was super!