God forbid you ever have an issue or don’t get what you ordered at this restaurant. The other night I was at Mantini’s or should I call it Meantini’s for a work related dinner with a business associate from out of town. I must admit, the atmosphere is nice for the South Side and the service and entrees have always been excellent. Unfortunately, this last visit, and trust me this will be my last, was unfortunate and embarrassing. As I was ready to just accept the fact that my 8 oz. filet was a horrible cut and prepared not according to my temperature request as an unusual occurrence for this establishment, our server asked if everything was to our liking. I decided that after two small bites of my overcooked piece of what was to be a filet, that I would say something. Besides, I was paying $27 for it. The server was very kind and insisted on preparing another one for me. Next thing I know, the owner who is also the chef, is interrupting our business dinner with the plate that I returned in his hand and asked what was wrong with the filet. With the plate in my face, he proceeds to tell me that I should have returned the entrée sooner. Apparently because I had taken two small bites and cut up the rest of my filet to try and enjoy at least one piece without sending it back, I was at fault. He did make me another filet and very rudely interrupted our conversation again as he pushed it in front of me. I must admit that I immediately had my server box up the perfectly prepared filet that was so rudely placed in front of me to take home. I can assure you that my dog enjoyed every bite that evening.
Will I return or recommend Mantini’s as I have done in the past? Absolutely not! Mr. Mantini, please do everyone in your establishment a favor and stay in the kitchen where you belong.
Great food and relatively friendly service. If you want to host an event with them though, make sure to get everything in writing. The owner and supervisor do not communicate with each other and things that were agreed upon one day can be completely
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I love this restaurant. It is a great family-friendly, neighborhood place to go eat. The salads and home made pizzas are my favorite. They also have an awesome selection of draft beers!
Over priced and rude service. Had one party here and two week later one at Iris and Ivy tea house. Iris and Ivy had much better pricing and service. Iris and Ivy had very good food. Flowers in the attic was twice the price and very rude front des
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God forbid you ever have an issue or don’t get what you ordered at this restaurant. The other night I was at Mantini’s or should I call it Meantini’s for a work related dinner with a business associate from out of town. I must admit, the atmosphere is nice for the South Side and the service and entrees have always been excellent. Unfortunately, this last visit, and trust me this will be my last, was unfortunate and embarrassing. As I was ready to just accept the fact that my 8 oz. filet was a horrible cut and prepared not according to my temperature request as an unusual occurrence for this establishment, our server asked if everything was to our liking. I decided that after two small bites of my overcooked piece of what was to be a filet, that I would say something. Besides, I was paying $27 for it. The server was very kind and insisted on preparing another one for me. Next thing I know, the owner who is also the chef, is interrupting our business dinner with the plate that I returned in his hand and asked what was wrong with the filet. With the plate in my face, he proceeds to tell me that I should have returned the entrée sooner. Apparently because I had taken two small bites and cut up the rest of my filet to try and enjoy at least one piece without sending it back, I was at fault. He did make me another filet and very rudely interrupted our conversation again as he pushed it in front of me. I must admit that I immediately had my server box up the perfectly prepared filet that was so rudely placed in front of me to take home. I can assure you that my dog enjoyed every bite that evening.
Will I return or recommend Mantini’s as I have done in the past? Absolutely not! Mr. Mantini, please do everyone in your establishment a favor and stay in the kitchen where you belong.
God forbid you ever have an issue or don’t get what you ordered at this restaurant. The other night I was at Mantini’s or should I call it Meantini’s for a work related dinner with a business associate from out of town. I must admit, the atmosphere is nice for the South Side and the service and entrees have always been excellent. Unfortunately, this last visit, and trust me this will be my last, was unfortunate and embarrassing. As I was ready to just accept the fact that my 8 oz. filet was a horrible cut and prepared not according to my temperature request as an unusual occurrence for this establishment, our server asked if everything was to our liking. I decided that after two small bites of my overcooked piece of what was to be a filet, that I would say something. Besides, I was paying $27 for it. The server was very kind and insisted on preparing another one for me. Next thing I know, the owner who is also the chef, is interrupting our business dinner with the plate that I returned in his hand and asked what was wrong with the filet. With the plate in my face, he proceeds to tell me that I should have returned the entrée sooner. Apparently because I had taken two small bites and cut up the rest of my filet to try and enjoy at least one piece without sending it back, I was at fault. He did make me another filet and very rudely interrupted our conversation again as he pushed it in front of me. I must admit that I immediately had my server box up the perfectly prepared filet that was so rudely placed in front of me to take home. I can assure you that my dog enjoyed every bite that evening.
Will I return or recommend Mantini’s as I have done in the past? Absolutely not! Mr. Mantini, please do everyone in your establishment a favor and stay in the kitchen where you belong.