A diner from Foxborough, MA
Jul 8, 2009
Have been going to this restaurant since I was 25. Every experience has been impeccable..except for tonight's. We were the first ones in the dining room. We were served my favorite part of the meal, the bruschetta, but the tomatoes were shriveled and the bread was hard. We had it returned for a fresh one. Three more parties were seated after us. They were served their meals before us. (Even after they had appetizers.) We then spoke to Mr. Luciano about this issue. He informed my husband that they "Don't 'blank' around". (Nice romantic dinner) A few minutes later we were served our meal. My beef tenderloin was ordered "medium" yet served "Raw". To say the least, we were very disappointed. I have NEVER been this insulted or disappointed in Luciano's. For over 15 years it has been my favorite place for a romantic dinner. Unfortunately, tonight was a disaster. I hope for Luciano's benefit that this was an off night, but for the money you give him he could at least not drop the "F" bomb.
