Diner reviews of Le Gallo Rosso Bistro
A diner from Louisville, KY
Apr 18, 2011
An unfortunate dining experience would sum up our dinner at Le Gallo Rosso. The rooms are small and tables are tight. Our table was in the back of the restaurant by a back door that the waiters were constantly going in/out to get to the kitchen in the back. The door was squeaky and shut with a heavy "bang" everytime someone entered or exited. We listened to this the entire evening. There was also a work station located in our dining room that contributed to the noise level when the waiters would get glassware, silverware, pour drinks, etc... this should not have been part of the dining room. There were dirty glasses and dishes left on top which should have been back in the kitchen in a sink, not left out for dining customers to see. Our main entrees took 1 hr. to arrive to our table, which is unacceptable. By then our nerves were so shot with the level of noise in the room, we ate 1/2 of our food and asked for the check. The food was good, but the atmosphere of the restaurant and the time spent waiting for our food, killed any dining pleasure we may have had.
A diner from Elizabethtown, KY
Jan 30, 2011
On Jan 28th we arrived for a 5:45 pm reservation. We had tickets for a play at 8:00 pm. We walked through the quaint home and lead out sideside down a sidewalk and seated in what I assume was at one time a garage. The rest room was not clean. The ceiling has a leak and there is a makeshift patch straining to hold the leaking water from spilling onto the floor. Ordered food at 6:00 pm. Got our bread and salad by 6:10. 6:30 reminded the waiter we were in a hurry and asked for our bill in advance to expdiate our exit after eating. At 6:40 we were told our meals were being plated. At 7:00 pm no sign of food or waiter. With $80.00 of theater tickets in hand we left without getting our meal. 1737 restaurants in Louisville. Will never return to this overpriced garage. Plan to share our experience with others.
A diner from Radcliff KY
Jan 18, 2011
I made reservations. Nice comfy place. We choose to sit in the back area, the door was opened and shut all night. The kitchen must not be connected to the front part because the waiters were running the door all night. The service was good, but BEWARE of the "special" of the night. We choose 2 specials and split a glass of wine. My husbands so called special was 32.00 alone and mine was 18. The specials were not given a price so ask because the are not specials, maybe "specialty" or featured items. With the glass of wine our total was 61.69. We wanted dessert, because it was our anniversary. However sadly to say the restaurant became very loud do to the Bristol was closed. We left disappointed and went to another shop for dessert. Not sure if we will be returning due to the lack of respect by not revealing the prices to the "specials" of the night.
ActiveDiner diner
Nov 6, 2009
One of the best italian restaurant in Louisville. The scallops are wonderful! You must try! The service has always been great. It is like sitting in your mom's dining room! A really, really great place!
A diner from Louisville, KY
Nov 4, 2009
A wonderful dining experience! It was like being in Europe with friendly wait staff, a nice time for talking with dining guests since we never felt rushed. Time allowed for each course to be enjoyed. I had the Florentine ravioli special and my friends enjoyed the spaghetti with (huge) meatballs and lasagna. I had a glass of Chianti which was perfect with my dinner selection. Overall an excellent experience with a homestyle feeling
A diner from Louisville, KY
Aug 22, 2009
The worst Italian food I have ever eaten. The atmosphere is very charming, but don't be deceived. Open your own can of Ravioli - you will be much more satisfied. The worst meal I have ever eaten in my life.
A diner from Lake Forest, KY
Jul 31, 2009
Every item tried on their menu, after multiple visits, is outstanding. Value is superb. Betty's Lasagna can feed 3 normal appetites and leftovers are zealously guarded when they come home. For those that love desserts, the Italian Cream Cake is out of this world. We've known Chef Annette 7 years and this rendition is her best.
A diner from Louisville, KY
Jul 11, 2009
This restaurant has turned into one of the most disappointing places in town. While they have great food, their customer service leaves quite a bit to be desired. First, they still have such limited space that even after expanding they put customers in rooms with no air conditioning. The wait staff and kitchen staff can not handle any business whatsoever, a little busy or a lot busy. The turnover in waiters is way above average compared to other Highlands restaurants (I wonder why).
Even as a carry out customer the experience has been abysmal. Either they forget your order or take over an hour and fifteen minutes to make it (after telling you 45 minutes). To be fair the waiter comped the meal which I appreciated but this is not a lone incident.
Lastly they seem to have problems answering their phone. It has taken 3 to 4 times to get them to answer most of the time. The last straw for me is when I called recently and was told the owner was not accepting any carry outs until late because they were "too busy". At the rate they are going they won't have to worry about being busy much longer. Forget it!!!
A diner from east end louisville
Jun 21, 2009
SERVICE WAS SLOW BUT THE FOOD WAS GREAT HUGE PORTIONS. MY DATE AND I SPLIT A DINNER AND STILL LEFT OVERS.WHEN YOU GO DON'T BE IN A HURRY GIVE YOUR SELF ATLEAST 2 HOURS.
A diner from Florence, KY
Apr 14, 2009
Came here for dinner with our Louisville family. Was very impressed. Great Ravioli. Would go back anytime we're in town.
A diner from Louisville, KY
Apr 12, 2009
I agree with all the reviews, on this webpage, that Le Gallo Rosso has some of the best Italian food that I've experience here in Louisville. The service was, ehh, a little desirable than expected but overall a great place for Italian food. Finally, to me, there is nothing better than a glass of red wine with Italian food. THEY DON'T SERVE WINE. 4 1/2 stars.
ActiveDiner diner
Jan 15, 2009
Been here a few times and never been disappointed! You have to walk through a shady looking alley but the restaurant is awesome! It is small and has an authentic homey feel. The food is well priced for such gigantic proportions! If you are looking for a new experience, then you should give this little restaurant a try!
No star rating
A diner from louisville
Oct 13, 2008
The absolute best lasagne I have eaten...anywhere. Delicious food & gigantic portions.
A diner from Louisville, KY
Sep 12, 2008
I moved to Louisville two years ago from Buffalo, NY. Buffalo has some of the best Italian food in the country with its large Italian population. Since moving to Louisville, I've searched tirelessly for great Italian food worth paying for. I've been to almost every Italian place in Louisville from some expensive restaurants downtown to more quaint restaurants in the Hihglands and Crescent Hill. As of last Saturday, my search is over! Le Gallo Rosso is everything you could want in an Italian restaurant...friendly service, a quaint Italian style ambiance and more importantly the most delicious Italian food I've ever tasted. Le Gallo Rosso is the best kept secret in Louisville!
A diner from Louisville, KY
May 8, 2008
The food is some of the best italian I have had. I eat out all the time at some high end places and this is the best italian in town. Not only that...there is nothing on the menu over $15 with most items around $11. Scallop app is the bomb, Fig dressing on mixed greens is great, spag w/stuffed meatballs (the size of baseballs) is to die for, Laasagne is huge and one of the best ever, but if you like cream sauce you gotta try the pasta with exotic shrooms and homemade cream sauce (no flour in this one). If your going to judge italian, the tomato sauce has to be top notch...this one will not let you down. Very small restaurant with a quaint atmosphere. If it was in a bigger more visual location the owners would be set for life. Portions are huge as well. Easy to split meals. This is the real deal. Sometimes service is slow but I will wait as long as it takes for food this good!!! If your hungry, go now and get some!
A diner from Pittsburgh, PA
Apr 14, 2008
I am from out of town and have eaten there twice. It has the best lasagna other than my own that I have ever eaten.
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