A diner from Bartow, FL
Sep 12, 2010
What a disaster. TOTALLY UNPROFESSIONALLY!
Might as well fired up the grill with the $100 we spent. You go in, no hostess, no directions, people milling around aimlessly. We turn right into the reserved area one of the GUESTS told us was for the show. Tables have small, torn scraps of paper with the reserved guests names on them like a kindergarten class. BUT, when we sit down, the server (Seth?), complete with a filthy, food stained tie with his monogram on it, tells us we have to get up, the tables have been changed.
Dinner was to be served at 7 PM. At 7:25 we get a small basic Romaine leaf salad (took server 3 trips to serve 6 small salads) and cold rolls complete with finger marks where they were torn apart from commercial packet. 20 minutes later we get our min course (3 choices - MEAT LOAF? @ $45 ticket!!!, Lasagna, or Salmon). The lasagna was a nice big slice all by itself, no garnish, garlic bread, cheese, etc. My wife said they should have bought Stouffers, better quality ingredients and taste! The salmon was nice with a tasteful mash potato mix accompanied by wilted, starved looking tasteless green beans.
Train your servers!!! _ reaching across guests, dirty plates, empty glasses are unacceptable!
The show was suppose to start at 8PM, finally at 8:20 PM with food still being served, Bob Stewart started his show. SAVE YOUR MONEY! My wife is a huge Rod Stewart fan so we suffered through it to the end. You know how bad musicians think, "If I keep cranking up the volume, no one will notice how bad I am". Joan, his wife, sang at the intermission and was GREAT! Unfortunately, Bob returned and kept turning up the volume as his kept wiping himself with his prop, Maggie's drawers (so appealing while you are eating)!
The owner of Julianne's was more interested in dancing with guests and staff than doing her job. So we sat with empty glasses and partially cleared tables during the 3 1/2 hour fiasco. SOOOOO PROFESSIONAL!
HINT: If you are going to make your guests sit and suffer for 3 1/2 hours, give them some decent chairs and not the $10 Sam's Club stackable chairs!
I do not know how the great reviews could be for the same restaurant we went to. I have eaten over 1/2 the world and this rates as one of my worst experiences for a professional establishment. ALL of my table-mates had the same comments about the food and utter lack of professionalism!
Might as well fired up the grill with the $100 we spent. You go in, no hostess, no directions, people milling around aimlessly. We turn right into the reserved area one of the GUESTS told us was for the show. Tables have small, torn scraps of paper with the reserved guests names on them like a kindergarten class. BUT, when we sit down, the server (Seth?), complete with a filthy, food stained tie with his monogram on it, tells us we have to get up, the tables have been changed.
Dinner was to be served at 7 PM. At 7:25 we get a small basic Romaine leaf salad (took server 3 trips to serve 6 small salads) and cold rolls complete with finger marks where they were torn apart from commercial packet. 20 minutes later we get our min course (3 choices - MEAT LOAF? @ $45 ticket!!!, Lasagna, or Salmon). The lasagna was a nice big slice all by itself, no garnish, garlic bread, cheese, etc. My wife said they should have bought Stouffers, better quality ingredients and taste! The salmon was nice with a tasteful mash potato mix accompanied by wilted, starved looking tasteless green beans.
Train your servers!!! _ reaching across guests, dirty plates, empty glasses are unacceptable!
The show was suppose to start at 8PM, finally at 8:20 PM with food still being served, Bob Stewart started his show. SAVE YOUR MONEY! My wife is a huge Rod Stewart fan so we suffered through it to the end. You know how bad musicians think, "If I keep cranking up the volume, no one will notice how bad I am". Joan, his wife, sang at the intermission and was GREAT! Unfortunately, Bob returned and kept turning up the volume as his kept wiping himself with his prop, Maggie's drawers (so appealing while you are eating)!
The owner of Julianne's was more interested in dancing with guests and staff than doing her job. So we sat with empty glasses and partially cleared tables during the 3 1/2 hour fiasco. SOOOOO PROFESSIONAL!
HINT: If you are going to make your guests sit and suffer for 3 1/2 hours, give them some decent chairs and not the $10 Sam's Club stackable chairs!
I do not know how the great reviews could be for the same restaurant we went to. I have eaten over 1/2 the world and this rates as one of my worst experiences for a professional establishment. ALL of my table-mates had the same comments about the food and utter lack of professionalism!
