Diner reviews of Joe Roots Grill
A diner from Pittsburgh, PA
Aug 23, 2010
We ate at Joe Root's Grill during our recent weekend stay in Erie, and were very impressed. I am perplexed as to some of the horrible reviews this place is getting. It almost as if they ate at a different place. Prices are similar to Outback. I really enjoyed the different things they had to eat. We were very impressed with our crab stuffed portabella appetizer. It was a large portabella mushroom stufefd with crab, and topped with mozzarella cheese that was sprinkled with what tasted like Old Bay seasoning. My husband ate the 16 oz Prime Rib, which was cooked just as he ordered. He had Rice Pilaf on the side which he enjoyed. I ordered the ribs, which were cooked to fall-off-the-bone perfection, and slathered with a wonderful bar-b-q sauce. I had the baked potato on the side. The baked potato was great, and had sea salt sprinkled on the outside, which was a plus for me,a s I enjoy eating the skin as well. Even the bread served before dinner was nice with a extra special touch of garlic butter drizzled over the top of it. The service was friendly, and the atmosphere was on the higher end of casual. (not as casual as a sports bar, but not fancy and upscale either). I will definitely eat here again the next time I visit Erie!
ActiveDiner diner
Aug 5, 2008
This was the worst dining experience!
Food was not perpared well and the servers were rude!
No star rating
ActiveDiner diner
Dec 28, 2007
To whom this may concern, my night out with my family on Friday 28 2007 was the worst time at your place of business the service I could have done myself better and the way our food was served was very poor, in the best way I can say I should have went to McDonalds. We came in and spent almost $100.00 and all's I did is wast time and my money, our server acted like we were doing her a favor by being there!!! It was me and my wife And my Mother in laws anniversary and I think I made a big mistake. I am a manager for over 20 years and I really think this is poor and sad.
A diner from Erie, PA
Oct 29, 2006
The restaurant does not take reservations on weekends. We had a party of 16 that met on Saturday, October 28,2006. We requested a table for 16-18 and they set a table for 14. When we asked to have an extra table added, the manager was rude and said no, stating the table was already "reserved" for another party. During the evening, no one sat at the "reserved" table and other tables around us could have been moved to adjoin ours. There was plenty of room to accommodate us. The waitress was clueless! She forgot to take orders, served the wrong dishes, brought endless bowls of soup for no apparent reason, forgot to bring salads until the entree was served, never came back to inquire if anything additional was needed nor asked if we were interested in dessert, and charged one person in our group for a larger portion than was ordered. She eventually apologized after she was shown what she had written down, while blaming the computer system for her incompetence. The food was great, but everything else tells all of us to stay away. It's not worth it. There are better restaurants that actually know what customer service is and they have great food too. The chef at Joe Roots should go somewhere else, because it's not going to last with lousy service no matter how the food tastes. Our group (who happen to be boating residents of the Presque Isle Marina) will be meeting at another local restaurant next month. Joe Roots will not see our money again.
A diner from Girard PA
Jan 20, 2006
We went with 6 adults and 2 kids, seated quickly,
food was great and the staff was friendly!
If you don't like this place then you'd be hard to please anywhere!!
Loved it!
A diner from Erie, PA
Jun 30, 2005
The management will not honor their gift certificates. They had no problem taking the money from my wife for the gift certificate they gave me for my birthday. Who cares about customer service. Clip joint is right! I will never go there again!
A diner from new york
Apr 18, 2005
This place was great. everything seasoned perfect, fresh veggies and great seafood.
A diner from Detroit, MI
Jan 12, 2005
Your restaurant is worthless!!!!!!!! I'm never going back there again!
A diner from Erie, PA
Dec 22, 2004
This is a great place to eat!! The food is homemade and is nothing short of perfection. You couldn't ask for a more reasonably priced, warm, welcoming atmosphere that is accompanied by friendly service. I highley recommend trying Joe Roots.
A diner from erie
Jun 29, 2004
great food, cheap prices for the size of the portions. 12.00 for a 9 oz sirloin that's cheap and it was good. who needs outback when this place is half the money. kids meals were cheaper than mcdonalds. visit this place.
A diner from Erie, PA
Jun 2, 2004
Great place to eat for a night out, awesome salads!
A diner from erie, PA
Apr 14, 2004
I love this place. It's friendly and the food is delicious. It's a perfect place to take the family and have a good time.
A diner from Erie, PA
Jul 10, 2002
I THOUGHT JOE ROOTS HAD A GREAT ATMOSPHERE AND GOOD FOOD, ALSO. IT IS A LITTLE PRICY, BUT WHO REALLY CARES. ALSO I THOUGHT THE SERVICE WAS QUICK AND FRIENDLY.
A diner from Nwe York
Jun 11, 2002
This place is a clip joint. When you order a sandwich the waitress asks if you want either the onion rings, the french fries or the chips. Assuming one of these is part of your order it's a big surprise when the bill comes and you are charged an extra $2.00 for either of these. P.S. the food is bad to. Avoid this dump!
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