No star rating
A diner from Lubbock, TX
Jul 9, 2009
If I never, ever go to Home Plate Diner on University again, it'll be to soon. That store has gone to the dogs. Last week, I drove up to the speaker, as did 5 other cars after me. After waiting 10 minutes for someone to get on the speaker, and take my order, which they never did. I decided to go inside to see if they were "OPEN". When someone finally got to the counter, and I ask them if they were open, I get a smart ass remark, "What does it look like?" I should have left right then, but my family was hungry. What do you do? I informed this person that I was out by the speaker, along with the other 5 cars, and nobody took my order. They give me this, "So?" look. I went ahead and placed my order. Bad mistake, on my part. They then tell me to go sit in my car, and they'd bring me the order. I said, "No, that's OK. It's hot outside, I'm almost out of gas, and it seems to be a little cooler in here." Then, it got interesting. The so called staff were having a good ol' time in the kitchen. All talking to each other, bitchin' about having to work that weekend. Telling who ever that was listening that they weren't doing the dishes, or cleaning the place up. All this time, I'm wondering, "Where's the manager?" After 25 minutes, they finally get my order ready. They head out to my car, I'm still inside waiting where I'd been the whole time. Guy walks back in, telling everybody that I had left. I tell them that I'm still there. Finally, get the food, if that's what they call that slop. My chicken fried steak was terrible, salad was even worse. Nobody even came close to finishing. All in all, that was $35.00 wasted for my family supper. So, what did I learn? Listen to your heart. If it says this place sucks, it probably does. And that experience sucked big time. Also, I didn't rate this restaurant. They didn't have a ZERO!
A diner from Lubbock, TX
Jun 18, 2008
I have enjoyed home plate in the past, but recently I visited the location on 50th and Indiana. It was noon and they were slow, I was happy to feel as if I would get good service. I ordered and sat down. The first thing I noticed was the overall cleanliness was horrifying, the booths, tables etc, had food and it didnt appear to of been wiped down, the pictures on the wall at the level of the tables were all dirty with food splatter that had been there a while, the floors were dirty, everything was dirty, I felt as if I needed to take a shower just sitting there. Next it took 20 min to get our cheese burger, and there was only two of us, and total there was only about 10 people in the entire restaurant, and the food was COLD. I relucatantly ate and the quality was poor, the patty was smaller and overcooked, the fixings didnt appear to be fresh. The tea was about the only thing worth consuming. I left and vowed to never visit home plate again. There food, and restaurant has deteriorated to a sickening state. They have lost my business permenantly.
A diner from Lubbock, TX
Mar 30, 2008
On my last trip to this Home Plate Diner, I stepped to the counter and ordered their signature item, the chicken fried steak with a baked potato and salad to go. No sooner had I paid the cashier the cook was handing my order through the service window.
I hurried home to eat it hot and it was really hot when I opened the container. I quickly took a bite of the steak covered in hot hot gravy, and immediately spit it out. The rancid steak had been covered with the gravy giving it the appearance of being really good. I was sorry the steak was not good but I still had a salad and baked potato so I decided to just eat those items. Pouring the salad into one of my bowls I was furious to see the lettuce was brown and slick. I feel like the cook and manager on duty that night should be in big trouble as if I had eaten that meal I would have been in the emergency room with the hour. You feed a lot of teams and if a child had eaten this food it could have been tragic. Shame on your cook and manager...they knew I was taking this out and decided to pass it off to me as I would not be consuming it on site. (Friday March 21 6:30PM)
