Don't go to Frank's if you have special needs. I have a gluten allergy and received the worst treatment I have ever received since my diagnosis.
We were actually thrown out of Frank's (Maynard Street) for supposedly not telling the server I was allergic to the gluten in the bread they placed on top of my omelet. When, in fact, my boyfriend explicitly said, "Can you put the toast on a different plate because she's allergic and can get really sick even if the bread is just touching anything." Pretty clear, huh?
Anyway, Pete (the cook/owner) badgered us pretty heavily about the issue and was raising his voice. We just stood our ground saying that we had told the waiter. Eventually Pete shoved my boyfriend (surprisingly hard for an old man) and told us we weren't worth the trouble and to get out.
Not terribly equitable treatment to those of us with special eating needs. Just wanted to give a heads up. Never fear though, there's tons of other great (much better actually) places to have an omelet in Ann Arbor- I suggest Bell's or the Northside where they're always very nice.
Great subs - awesome experience. I'd be tempted to open on in Saline or Chelsea as it would be a great addition. They are the pricier than say a Subway, but it's a higher price sub.
Subway is Subway, no surprises there, however, this particular franchise employs extremely rude and unprofessional employees (especially a brunette girl working at lunch on 3-18-2010). They micromanage the amounts on their sandwiches, and are quite s
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We attended this restaurant for my daughter's 18th birthday. We had a pleasant meal with very attentive, professional service. Waitstaff was very flexible in order to meet our needs. They honored their advertised reduced price for a meal on your birt
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Don't go to Frank's if you have special needs. I have a gluten allergy and received the worst treatment I have ever received since my diagnosis.
We were actually thrown out of Frank's (Maynard Street) for supposedly not telling the server I was allergic to the gluten in the bread they placed on top of my omelet. When, in fact, my boyfriend explicitly said, "Can you put the toast on a different plate because she's allergic and can get really sick even if the bread is just touching anything." Pretty clear, huh?
Anyway, Pete (the cook/owner) badgered us pretty heavily about the issue and was raising his voice. We just stood our ground saying that we had told the waiter. Eventually Pete shoved my boyfriend (surprisingly hard for an old man) and told us we weren't worth the trouble and to get out.
Not terribly equitable treatment to those of us with special eating needs. Just wanted to give a heads up. Never fear though, there's tons of other great (much better actually) places to have an omelet in Ann Arbor- I suggest Bell's or the Northside where they're always very nice.
Don't go to Frank's if you have special needs. I have a gluten allergy and received the worst treatment I have ever received since my diagnosis.
We were actually thrown out of Frank's (Maynard Street) for supposedly not telling the server I was allergic to the gluten in the bread they placed on top of my omelet. When, in fact, my boyfriend explicitly said, "Can you put the toast on a different plate because she's allergic and can get really sick even if the bread is just touching anything." Pretty clear, huh?
Anyway, Pete (the cook/owner) badgered us pretty heavily about the issue and was raising his voice. We just stood our ground saying that we had told the waiter. Eventually Pete shoved my boyfriend (surprisingly hard for an old man) and told us we weren't worth the trouble and to get out.
Not terribly equitable treatment to those of us with special eating needs. Just wanted to give a heads up. Never fear though, there's tons of other great (much better actually) places to have an omelet in Ann Arbor- I suggest Bell's or the Northside where they're always very nice.