Cici's Pizza Corporate Office

Lebanon Restaurant Guide

Cici's Pizza Corporate Office
3.1 stars (23 ratings)

* BUSINESS CLOSED *

412 Glenway Cove, Lebanon, TN 37087

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Diner Reviews of Cici's Pizza Corporate Office (23)

August 18, 2012 @ 8:25 PM
1  out of 5 stars
Me and my kids went to cici's pizza to have family night, upon arrival we was greeted by Becky the cashier, just a reminder it's 1 adult and 3 kids ages 12 twins and a 7 year she wanted to charge me for 4 adults so I asked her y 4 adults and asked the kids ages and I gave it to her next thing I know she say with an attitude they r adults, and laughs so I asked her Are getting an attitude, she replies with whatever, so I gave her the money to pay, guess what she did she throws my change on the counter after I have my hand out to received my change and then she slammed our drinks cups and I mean slammed, so I ask her have she lost her mind she said my name is Becky and I don't give a damn, and. Laughs, so then I went off and ask for the manager trying Mr.Nick was very polite and very concerned bout the situation and told us that wasn't acceptable and that he was going to review the cameras and get back with me, but truthful Becky does not deserve to work for the company with her poor customer service that she gave, then when Mr.Nick was outside talking to us she was thinking the whole ordeal was funny, its not funny cause me and my kids did not deserve that treatment at all, if I was in the wrong I would of said that, but we was in the right and deserve to be treated right
March 24, 2012 @ 9:53 PM
2  out of 5 stars
I went to a cici pizza shop in Roeland Park,Ks. The food was okay, but the problem I have is why the people making the pizza, salads, etc are not required to wear gloves, per the manager. He said they didn't have to wear gloves because they follow sanitary procedures. I used to work in a restaurant and all were required to wear gloves if they handled any kind of food. I told the manager I wouldn't come back or go to any other cici pizza because of these practices. I am considering contacting the better business bureau to notify them of this practice. This is a health risk, also no hairnets were wore.

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Avg Rating: 3  out of 5 stars

Number of Reviews: 23

August 18, 2012 @ 8:25 PM
1  out of 5 stars
Me and my kids went to cici's pizza to have family night, upon arrival we was greeted by Becky the cashier, just a reminder it's 1 adult and 3 kids ages 12 twins and a 7 year she wanted to charge me for 4 adults so I asked her y 4 adults and asked the kids ages and I gave it to her next thing I know she say with an attitude they r adults, and laughs so I asked her Are getting an attitude, she replies with whatever, so I gave her the money to pay, guess what she did she throws my change on the counter after I have my hand out to received my change and then she slammed our drinks cups and I mean slammed, so I ask her have she lost her mind she said my name is Becky and I don't give a damn, and. Laughs, so then I went off and ask for the manager trying Mr.Nick was very polite and very concerned bout the situation and told us that wasn't acceptable and that he was going to review the cameras and get back with me, but truthful Becky does not deserve to work for the company with her poor customer service that she gave, then when Mr.Nick was outside talking to us she was thinking the whole ordeal was funny, its not funny cause me and my kids did not deserve that treatment at all, if I was in the wrong I would of said that, but we was in the right and deserve to be treated right
March 24, 2012 @ 9:53 PM
2  out of 5 stars
I went to a cici pizza shop in Roeland Park,Ks. The food was okay, but the problem I have is why the people making the pizza, salads, etc are not required to wear gloves, per the manager. He said they didn't have to wear gloves because they follow sanitary procedures. I used to work in a restaurant and all were required to wear gloves if they handled any kind of food. I told the manager I wouldn't come back or go to any other cici pizza because of these practices. I am considering contacting the better business bureau to notify them of this practice. This is a health risk, also no hairnets were wore.
February 23, 2012 @ 7:59 PM
5  out of 5 stars
I am originally from Dallas Texas and I now live in a town where a CiCi's Pizza is very much needed. I have had nothing but wonderful service and great Pizza from CiCi's. I wish CiCi's would take a look at this town and put one here. It would be a wonderful place for a Franchisee to take a chance. We have Pizza Hut...but the In-Dining I find to be always dirty. I live on the edge of town and can not get Dominoes to deliver at my home. If we had a CiCi's I would drive to it at least three times a week. It's also gret for families....which our town has plenty. Please check us out and see for yourself that we need CiCi's real bad.
October 26, 2011 @ 2:28 PM
3  out of 5 stars
I think that cici's pizza in sandusky ohio has the worst service ever the manager D.J. was the rudest person there I dont think that he should be treating customers the way he does and he never has pizzas on the buffet when hes supposed to. Also the buffet is always dirty because of him!!!!
October 18, 2011 @ 1:02 PM
1  out of 5 stars
Manager did not know how to use cash register & did not know the price of food. Salad was old and bread sticks cold.
October 18, 2011 @ 3:33 AM
2  out of 5 stars
I eat at your Killeen Tx location on 10/17/2011 and was deeply disturbed what I found. 1: your pizza's where cold
2: to safe time and waste I've witnessed your employee's putting pizza's under the counter until the buffet was nearly empty.
3: Your choices where limited to 5 flavors. I love your pizza's and have eaten in many locations but I have to say the one in Killeen needs some improvement!!
July 17, 2011 @ 9:02 PM
5  out of 5 stars
Your place and your prices are excellent but don't understand why you say you have a seniors discount but when I ask for it no one ever heard of such a thing??
June 27, 2011 @ 8:41 AM
1  out of 5 stars
Upon eating at CiCis Store #187 in Bossier yesterday the manager was so rude and unprofessional to myself and my family that I will never eat at another CiCis pizza. I will make sure that anyone I can know how rude this manager is and how he yells across the restaurant at other customers.
June 12, 2011 @ 2:41 PM
My husband and I are frequent patrons of CiCi's and have been since they were first established in Mesquite, Texas and have eaten at many different CiCi's over the years all have been very good.
Last night we were in Tyler, Texas and went to the CiCi's at 1938 Southeast Loop 323 which was the first time we have found a CiCi's in which the quality of food was substandard. Pizza crust was really bad, not enough topping on pizzas, and the cinnamon rolls were tough enough that you needed a knife to cut them and they had very little topping on them.
Please send someone from quality control to this lication to correct these proplems.
February 20, 2011 @ 7:20 PM
1  out of 5 stars
We ate at the Hull St location last night and were very disappointed. There were 2 girls working behind the counter that were messing with their nose. They were rubbing and picking them. This went on for 10 minutes and then I said something to the manager. He stated that they do not touch the food. They do in fact work over top of the food and anything could fall on the food. The manager talked with the girls and then 10 minutes later they started doing it again. We spent $54 last night and wasted are money. This was very disguisting and disappointing for us.
February 20, 2011 @ 1:06 AM
5  out of 5 stars
i eat at your cicis in orlando florida on south 436 once a week or more
i have never seen such a clean freindly place as that place
the staff is the best.if i can i will write you about this place every time i go there
bring back the best alfrado sauce please,
February 19, 2011 @ 6:59 PM
4  out of 5 stars
We like the place, but last night while eating there we had a bad experience. We ordered a special pizza, when it got out of the oven they took some slices and brought it to our table, I picked up a slice and took a bite, well the cheese slided of the pizza on to my face causing a second degree burn on my chin, the skin peeled off when i tried to take the burning cheese of my face. Well we taslked to the manager and told him to please let the pizzas cool off before they served right out to the table, he answered that he was sorry but it was nothing he could do to my missfortunate accident.
January 22, 2011 @ 12:03 AM
5  out of 5 stars
would like to see if the company would put a CiCI`s pizza in Irondale ,Alabama. we are located on the main hwy going out of Birmingham , Alabama
December 29, 2010 @ 9:34 AM
3  out of 5 stars
We are from Northern Michigan and have no Cici's in our area. Therefore, we look forward when going to Ft. Myers Florida so we can go to our favorite restaruant, Cici's. This year we were sooooo disappointed because they have dropped the Alfredo sauce, which was our very favorite food in that restaurant! PLEASE, PLEASE, PLEASE, BRING BACK THE ALFREDO SAUCE!!! Thanks for your consideration. Sharon Fairall
December 29, 2010 @ 9:34 AM
3  out of 5 stars
We are from Northern Michigan and have no Cici's in our area. Therefore, we look forward when going to Ft. Myers Florida so we can go to our favorite restaruant, Cici's. This year we were sooooo disappointed because they have dropped the Alfredo sauce, which was our very favorite food in that restaurant! PLEASE, PLEASE, PLEASE, BRING BACK THE ALFREDO SAUCE!!! Thanks for your consideration. Sharon Fairall
November 16, 2010 @ 1:56 PM
1  out of 5 stars
My family and I went to have dinner at our local CICI's in Statesville, NC. It was the WORST !! When we entered nobody even greeted us as the previous times when dining there. The pizza was COLD!! There wasn't any fresh chicken soup, the pot was empty and it was not refilled during our brief visit. After spending about $50.00 in food, I asked the manager for a to go cup, and he said that it would cost me 54 cents... Nobody ever came to our table to see if we needed anything or ask us if we needed anything. I went over to request a veegie pizza and I was never informed when the pizza even came out of the oven.. I just want to inform you that myself, family, or friends will be visiting CICI"s in the future.I have frequently visited there but, we should have had a clue when we only saw a few cars in the parking lot...There was a time when you would be standing in line to get in and the food WAS HOT and the staff were friendly and it was a nice atmosphere...NOT!!!!!
September 21, 2010 @ 12:52 AM
3  out of 5 stars
I ATE AT THE COLOINE NY STORE IN COLONIE AND THE STORE WAS CLEAN AND NICE , HOWEVER, AS FAR AS YOU FOOD ITEMS , THE SOUP WAS MUSHHY, AND PASTA WAS TOO SOFT. YOU NEED TO ADD MEAT BALLS AND PUT SPAGHETTI THAT IS (ALDONTE) NOT OVER COOKED LIKE THE MACCARONI WAS, AND DONT OVER SAUCE IT LET CUSTOMERS PUT SAUCE ON THIS. ALSO , HAVE AND ADDITIONAL CHOICE OF ROMAIN SALAD AND MAYBE A BOWL OF GEEN BEANS OR BROCCOLI . THIS WILL GREATLY IMPROVE THE RESTAURANTS, EVEN IF YOU NEED TO INCREASE THE PRICE AN OTHER $1. OR $2. MOST OF THE PEOPLE I TALKED TO WOULD RATHER HAVE A LITTLE MORE VARIETY AND PAY A LITTLE MORE. BECAUSE ITS $4.99 AND LOOKS LIKE A $4.99 CHEAP BUFFET. THESE IMPROVEMENT AREN'T THAT EXSPENSIVE AND WOULD GREATLY IMPROVE THIS REST. I REALLY LIKE THE PLACE BUT IT NEEDS JUST A LITTLE MORE FOOD ITEMS LIKE I MENTIONED ABOVE AND IT WILL BE GREAT. YOU MAY CONTACT ME THANKS.
JOE
August 31, 2010 @ 10:28 PM
1  out of 5 stars
To home it may conserne
My name is David Irizarry, Ive live in Orlando Florda for the past 6 years and my wife and I benn to cicis pizza in 8265 Jonh young parkway every other week since we move here. My wife is 6 month prengnat.and like allways my wife wanted to go and eat the famouse cici wings. she dont eat pizza at all. Today 8/31/10 at 7:30 pm we were there the manager on that shit was rude to us . the reason was that I 've orded wings and one buffet for myself and two drinks. at the time Ive pick some soup for my self and told my wife if she wanted to try my soup. THE MANAGER came and told me that we only order one buffet and that my wife cant not eat nothing and that if she wanted soup it had to be pay a buffet firt. the manager pointed at the cash register and told me to go and pay it. I was inbarace of this and pay the extra buffet and told my wife. that this was my day and i was not going to eat at cicis
we left Ive told them to keep the wings. I will like to speck with someone please my phone num is [phone removed] thak you and i hope someone can help me in this mater.
August 11, 2010 @ 10:13 AM
5  out of 5 stars
I am a frequent visitor to the Hagerstown MD CiCi. Aug 10 I visited the Frederick MD CiCI. AS I entered, Lorena and Danial both recognized me and greeted me with a big smile. As I was getting my drink and setting down Lorena walked up with my favorite pizza. They both had remembered my favorite pizza at Hagerstown. So I think you have another hit CiCi in Frederick. The number 853 is not listed when I tried to complete the survey.
March 27, 2010 @ 6:14 PM
5  out of 5 stars
Good day, I have been eating at CiCis Pizza in numerous states throughout the years and I enjoy the restuarant. I relocated to the Carolinas via the U.S. Air Force and I took my family to eat at CiCis Pizza on Cherry Rd., Rock Hill, SC. I met a manager name Laura, who provided me and my family with quality customer service. I have not experienced quality service like this at a CiCis Pizza in about four years. Thanks for the service and we look forward to going back. Shon.
March 3, 2010 @ 12:11 PM
--------------------------------------------------------------------------------

Lets begin with with the manager,Joe Abby of store #370, 8261 John Young, Orlando Florida of accusing me of taking a red drinking cup off the counter, because he saw me do it? He started shaking his finger in my wife's face and demanding out loud,"you owe me $1.79 for that drink!"He did this several times cause he was doing a show because 3 police officers were siting behind my booth.So I got up and I said that the police were witnesses that I never took anything from the counter, I told him to check the video by his his counter and that would prove I never took anything. Then I showed the police that I had payed for the refreshment. When the manager started to work the cash register, I showed him the receipt of payment for the drink and all he said was ,"O.K.!" A family who were siting with 4 children told us how embarrassed they were for us, cause the mgr. was so loud that every one in the restaurant stop eating to see what the big deal over $1.79 soft drink. At no given time was I given an apology. My wife wanted to leave the establishment, because of the angry,disturbed look the mgr.had on his face. But I wanted to eat and I had ordered a "supreme" and to top it off I was given something else. I ordered again and after 20 minutes it was not ready. It was truly a dinning experience. Customers were telling us we should take this up with an attorney.But before I do anything I would like to know what steps Corporate office is going to take.
February 27, 2010 @ 8:52 PM
I was eating in the pizza shop 2157 Harrodsburg Rd,Lexington,KY 8;00PM 2/27/2010.
The closing shift manager and 3 employees were use bare hand to touch the food(pre cooked and cooked)at all the time.One of the young lady grab the trash on the floor and pull the trash bag to the backhouse then keep make pizza without wash her hand!!!the plates were all wet,water glass were dirty.
November 17, 2009 @ 6:12 PM
1  out of 5 stars
i was a new customer to one of your restaurants.well i will never eat there again. first off paying was a nightmare the machine would not take my card until after several tries. finally i paid only to discover that my card was charged a fee for using my card instead of cash. is this your normal mode of operation? let me tell you this none of my families or friends will be eating at your establishment anymore. thanks for nothing that establishment on sunset strip in sunrise fl SUCKS....
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Recent Cici's Pizza Corporate Office Reviews

August 18, 2012 @ 8:25 PM
1  out of 5 stars
Me and my kids went to cici's pizza to have family night, upon arrival we was greeted by Becky the cashier, just a reminder it's 1 adult and 3 kids ages 12 twins and a 7 year she wanted to charge me for 4 adults so I asked her y 4 adults and asked the kids ages and I gave it to her next thing I know she say with an attitude they r adults, and laughs so I asked her Are getting an attitude, she replies with whatever, so I gave her the money to pay, guess what she did she throws my change on the counter after I have my hand out to received my change and then she slammed our drinks cups and I mean slammed, so I ask her have she lost her mind she said my name is Becky and I don't give a damn, and. Laughs, so then I went off and ask for the manager trying Mr.Nick was very polite and very concerned bout the situation and told us that wasn't acceptable and that he was going to review the cameras and get back with me, but truthful Becky does not deserve to work for the company with her poor customer service that she gave, then when Mr.Nick was outside talking to us she was thinking the whole ordeal was funny, its not funny cause me and my kids did not deserve that treatment at all, if I was in the wrong I would of said that, but we was in the right and deserve to be treated right
March 24, 2012 @ 9:53 PM
2  out of 5 stars
I went to a cici pizza shop in Roeland Park,Ks. The food was okay, but the problem I have is why the people making the pizza, salads, etc are not required to wear gloves, per the manager. He said they didn't have to wear gloves because they follow sanitary procedures. I used to work in a restaurant and all were required to wear gloves if they handled any kind of food. I told the manager I wouldn't come back or go to any other cici pizza because of these practices. I am considering contacting the better business bureau to notify them of this practice. This is a health risk, also no hairnets were wore.

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