Bubbas Barbecue
American · Eureka Springs, AR
American
Barbecue
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Diner reviews of Bubbas Barbecue
A diner from Edmond, OK
Oct 11, 2010
WORST TAKE OUT SERVICE I HAVE EVER RECEIVED! We stopped at Bubba's on our way back to our hotel after a long day. Based on the reviews we thought we would find a great meal. We were tired and didn't want to eat in the restaurant. We just wanted to take the meal and go back to our hotel. We placed our order and I specifically asked if there was sauce in the bag. The server told me there was sauce in the bag. When we got to the hotel we discovered there was no sauce in the bag and absolutely no sauce on any of the sandwiches. We chose to take the meal back and see if we could get it corrected. We get to the restaurant and after telling the same server who waited on us what the problem was three times she said she would get us some sauce for the sandwiches. I asked her what she was going to do about the cold food. Her response was I am getting the sauce. At this point I was not going to eat a cold sandwich with cold sauce because of their mistake, so I asked for my money back. She didn't know how to do a refund so she had to go get somebody to do it. I had to again explain the problem to him. He didn't believe me so he proceeded to open up the containers and see for himself that not only was there no sauce on any sandwich in our order but that there was no sauce in the bag. He offered me some sauce for the sandwiches. Now why would I want sauce on cold sandwiches that he had just handled? I told him I wanted my money back and would go somewhere else to eat. He reluctantly refunded my money. I will never set foot in this restaurant again and would recommend that others stay away from it as well. If this is the type of service they provide, I don't know how they stay in business.
A diner from Bella Vista AR
Feb 20, 2008
Awesome says it all!!
A diner from decatur indiana
Aug 18, 2006
as unfancy as it gets, but the finest hickory smoked barbecue and sauces anywhere for miles and miles around.
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