Diner reviews of West End Grill
A diner from Granbury, TX
Feb 8, 2013
Owner raised the price of the cost of the meal by charging $2 for a glass of water. This was not told to patrons prior to the change, only know when the bill was delivered. They did not do that before so now I will no longer go to their place to eat.
A diner from Midlothian, TX
Oct 8, 2012
We make a trip over here a couple of times a month.
We have been during the week and on weekends and have always been well pleased with everything
I had never noticed they had chicken fried steak until this weekend. I tried a couple of pieces of it and it is a real steak not some sort of processed meat or chopped meat.
The only thing I have ever seen is the ribs are a little on the cool side buthink that is so they do not dry out
We ate here Sat night 10/06/12 and enjoyed it very much
A diner from cleburne
Jul 10, 2012
please buy some glasswear. there were so many chips on the plastic glasswear it was unbelievable. take some pride in your presentation. food was pretty good.
A diner from Midlothian texas
Dec 14, 2011
We have eaten at this buffet several times. We have not been disappointed at any time
They have ribs ,sliced and chopped beef as well as fried chicken and other meats
They have a nice selection of vegetables to go along with the meat
The BBQ sauce is in a pan of its own so you get what you want. The sauce is tangy but not hot and has a great flavor
You have to leave room for the peach cobbler or cherry cobbler both are home made and as good as it gets
I would find any one hard pressed to not like this establishment
we have eaten there 7-8 times and the food is well worth the price
I see that there are some old reviews so hopefully ours being in 2011 will change some minds
A diner from Cleburne Texas
Feb 10, 2011
Well where to begin. Myself,being in food service business for almost 20 years now, does not know how the county or city can allow them to operate. The food on the line us not at the right temp. Cold stuff too hot, and hot stuff not hot enough which can cause kids and older people to become very sick. The greeter was very short at the door with her words. The drinks were brought to the table with an odor that's indescribable and undrinkable. Then, after the warm salad that me nor my wife ate, the food on line was not hot enough and I found hairs, not hair, in my food. The manager didn't even come out to fix the problem left it up to the waitress. They charged us for 2 salads and two drinks for $15. Unreal. Called after got home and asked the manager Dee why she didn't comp whole thing since it was all no good and said theowner doesn't care as long as we were charged for something. I can bet you I will call city, county, whoever it takes to close this place down.. I work to hard for my money to be treated the way I was there..
A diner from Cleburne, TX
Jan 13, 2011
We went to the West End Grill because we heard it was good, and we got a coupon from the paper that was a buy one get one. The food was good, the wait staff was friendly and good, but when it came time to check out, things got bad. They said they would have to charge more for the buffet because we had a coupon! They said the price wasn't good for coupon users. It said this no where - coupon, the register, menu etc. Then the manager, Dee Dee, said there was nothing we could do and didn't care if we ever came back. WE WON'T EVER GO BACK!
A diner from cleburne, TX
Feb 9, 2010
great place!!! food and service were the best in town
A diner from cleburne
Jul 19, 2009
Completely disgusted by the girls dressed like skanks in front of the restaurant trying to get people to buy alcohol behind the place. How would you feel if YOUR daughter was out there using her body to sell beer? Sad. I hate driving down the street seeing girls dressed like a sluts waving at cars like a bunch of prostitutes. What do they use as a job title?
A diner from cleburne, TX
Sep 2, 2007
Good food and great service. Sometimes the buffet food is just mildly warm. I realize it is hard to keep a buffet hot and not damage the food. I would eat there several times a month if they had a toaster oven or microwave accessible to customers. I probably eat there about every other month but go out to eat 3-4 times a week.
A diner from Cleburne, TX
Mar 20, 2007
This food is horrible. It taste like caferteria food. I complained to the manager and she told me that if I wanted to get anything done here it would be a miracle because the owner was hard headed. I was amazed when she told me this. Very unprofessional....Wait staff was rude...Food horrible and to expensive for crappy food and service.
A diner from Crowley, TX
Mar 8, 2007
We have been going to this resturant for 10 years and have not had too much to complain about.However, they have a new policy that is just outrageous! We have 3 daughters ages 5,2,and 1. We ate there 3-6-07 and we all ordered water to drink and I had brought the babies sippy cups of water from home. When we got the bill we had been charged 2$ for the little girls drinks. Thinking it was a mistake, we showed our waiteress who agreed and told the manager. When she came back she informed us it was not a mistake and we could not bring in drinks for the kids. I suppose if you brought in bottles of formula for an infant, you too, would be charged. I think it is disgraceful and will never go back.
A diner from Cleburne, TX
Aug 13, 2001
West End grill let me put it this way use to be a excellent BAR-B-Q place when they use to be over at their old building put now they have gotten rid of their smoker and have try i guess pan frying it or whatever now their Bar-B-Q is faked cover up in smoke sauce that you can tell by the first bite that its not real bar-b-q. Its really disapointing in the fact that they used to have good bar-b-q I guess tbey tried to cut corners for the buffet. but overall the rest of the buffet food is good and place is clean and service is good.
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