Flint Restaurant Guide

Sagano Japanese Bistro
3.2 stars (3 ratings)

(810) 230-7300

2065 S Linden Rd, Flint, MI 48532

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Dining Specials

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Japanese Food & Culture History

Restaurant Description

AWESOME SUSHI RESTURANT
September 1, 2009 @ 10:27 PM
1  out of 5 stars
a diner from Spokane, WA
I am sad to report that me and my family had a very negative dining experience when dealing with this establishment.

Earlier in that evening we had contacted Sagano's in order to make dinner reservations. We were told that they are not able to take dinner reservations for parties smaller than 8. Which I guess I have no choice but to understand, as we were only a party of 7. We were told to stop in around that time, and the wait would be no longer than 10 minutes or so.

Upon arrival, we were handed a pager and told that we would be paged when our table was ready, and it should be no longer than 30 minutes. This was the first red flag that caught our attention. In their defense, I promised my friends and family that this place had good reviews from what I had read, and would be worth the wait. So to pass the time we did a bit of shopping at a local department store just up the road. About 45 minutes later the paging unit started to vibrate.

Upon returning to the restaurant, the waitress attempted to sit 7 of us, at a table to be shared with other dinner patrons, literally elbow to elbow, chairs touching. Not normally an issue, I suppose, outside of the fact that the table only had 6 available seats.
I excused myself to use the restroom. Upon exiting the gentlemen's area, I found myself walking past the manager's office, where a very unstable waitress was arguing with her manager. Something along the lines of the other party of 3, ended up being a party of 4, and how is this her fault?

While returning to my family I also noticed that there were several open seats on the other side of the establishment. They were not the seats in front of the cook and grill, but at this time I just wanted to get my already starving family fed. And these seats would do us just fine because we didn't really need the show portion of this meal. Just a meal sometime before closing would have been nice. I proceeded to ask the cashier, "is it OK to have a seat and order some food on the other half of this place?, please?" Her answer was yes.

I was thinking at the time, I was doing them a small favor and handling this issue for them. So we proceed to seat ourselves where I was told it would be OK. Now here is where the next problem started to arise.

After receiving our menu's we found that it was the sushi only side of the restaurant, and that the two people in our party who do not share our love for sushi, would not be allowed to order a steak dinner from our current seats. This was shortly followed with a very foul discussion in which the cashier denied telling me it would be OK to sit and order food from that half of the place. So, in short, I was called a liar, in an effort to save her job I am assuming. Very, very foul if you ask me. She made it easy for me to decide to leave, without a single bite of food in our stomachs, after investing well over an hour into this debacle.

The manager never did a single thing to show any signs of remorse for this situation.

I will say this however, and I will try to remain as unbiased as I can be considering this situation we found ourselves in.

The sushi chefs, were great.. I did get a chance to share a few words with them, before being told those seats would not be able to suit us. I am sure they are very good at their art form.

The Web page however is very misleading. If you look at it, you would assume you are attempting to take your loved ones out to a very nice meal. But in fact, the location of this restaurant is in a unit or two of a strip mall. But that is something they fail to include in any of the photos I reviewed while trying to make this decision.

I was also able to come to find out that the reason this restaurant is able to claim best sushi/jap food in Flint, MI, is because they are the only sushi/jap food place in Flint, MI. Go figure, their attitude and customer service would reflect this monarchy as well.
January 13, 2009 @ 6:03 PM
5  out of 5 stars
a diner from Clio, MI
The food is amazing. The service is amazing. The entertainment is amazing. Even the sauce is outstanding. It's a tad bit pricey, though.

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Avg Rating: 3  out of 5 stars

Number of Reviews: 3

September 1, 2009 @ 10:27 PM
1  out of 5 stars
a diner from Spokane, WA
I am sad to report that me and my family had a very negative dining experience when dealing with this establishment.

Earlier in that evening we had contacted Sagano's in order to make dinner reservations. We were told that they are not able to take dinner reservations for parties smaller than 8. Which I guess I have no choice but to understand, as we were only a party of 7. We were told to stop in around that time, and the wait would be no longer than 10 minutes or so.

Upon arrival, we were handed a pager and told that we would be paged when our table was ready, and it should be no longer than 30 minutes. This was the first red flag that caught our attention. In their defense, I promised my friends and family that this place had good reviews from what I had read, and would be worth the wait. So to pass the time we did a bit of shopping at a local department store just up the road. About 45 minutes later the paging unit started to vibrate.

Upon returning to the restaurant, the waitress attempted to sit 7 of us, at a table to be shared with other dinner patrons, literally elbow to elbow, chairs touching. Not normally an issue, I suppose, outside of the fact that the table only had 6 available seats.
I excused myself to use the restroom. Upon exiting the gentlemen's area, I found myself walking past the manager's office, where a very unstable waitress was arguing with her manager. Something along the lines of the other party of 3, ended up being a party of 4, and how is this her fault?

While returning to my family I also noticed that there were several open seats on the other side of the establishment. They were not the seats in front of the cook and grill, but at this time I just wanted to get my already starving family fed. And these seats would do us just fine because we didn't really need the show portion of this meal. Just a meal sometime before closing would have been nice. I proceeded to ask the cashier, "is it OK to have a seat and order some food on the other half of this place?, please?" Her answer was yes.

I was thinking at the time, I was doing them a small favor and handling this issue for them. So we proceed to seat ourselves where I was told it would be OK. Now here is where the next problem started to arise.

After receiving our menu's we found that it was the sushi only side of the restaurant, and that the two people in our party who do not share our love for sushi, would not be allowed to order a steak dinner from our current seats. This was shortly followed with a very foul discussion in which the cashier denied telling me it would be OK to sit and order food from that half of the place. So, in short, I was called a liar, in an effort to save her job I am assuming. Very, very foul if you ask me. She made it easy for me to decide to leave, without a single bite of food in our stomachs, after investing well over an hour into this debacle.

The manager never did a single thing to show any signs of remorse for this situation.

I will say this however, and I will try to remain as unbiased as I can be considering this situation we found ourselves in.

The sushi chefs, were great.. I did get a chance to share a few words with them, before being told those seats would not be able to suit us. I am sure they are very good at their art form.

The Web page however is very misleading. If you look at it, you would assume you are attempting to take your loved ones out to a very nice meal. But in fact, the location of this restaurant is in a unit or two of a strip mall. But that is something they fail to include in any of the photos I reviewed while trying to make this decision.

I was also able to come to find out that the reason this restaurant is able to claim best sushi/jap food in Flint, MI, is because they are the only sushi/jap food place in Flint, MI. Go figure, their attitude and customer service would reflect this monarchy as well.
January 13, 2009 @ 6:03 PM
5  out of 5 stars
a diner from Clio, MI
The food is amazing. The service is amazing. The entertainment is amazing. Even the sauce is outstanding. It's a tad bit pricey, though.
March 9, 2008 @ 5:45 PM
3  out of 5 stars
a diner from Grand Blanc, MI
Sagano is good but the fish could be more fresh but overall it is very good
Read More Flint Restaurant Reviews

Sagano Japanese Bistro Map

Recent Sagano Japanese Bistro Reviews

September 1, 2009 @ 10:27 PM
1  out of 5 stars
a diner from Spokane, WA
I am sad to report that me and my family had a very negative dining experience when dealing with this establishment.

Earlier in that evening we had contacted Sagano's in order to make dinner reservations. We were told that they are not able to take dinner reservations for parties smaller than 8. Which I guess I have no choice but to understand, as we were only a party of 7. We were told to stop in around that time, and the wait would be no longer than 10 minutes or so.

Upon arrival, we were handed a pager and told that we would be paged when our table was ready, and it should be no longer than 30 minutes. This was the first red flag that caught our attention. In their defense, I promised my friends and family that this place had good reviews from what I had read, and would be worth the wait. So to pass the time we did a bit of shopping at a local department store just up the road. About 45 minutes later the paging unit started to vibrate.

Upon returning to the restaurant, the waitress attempted to sit 7 of us, at a table to be shared with other dinner patrons, literally elbow to elbow, chairs touching. Not normally an issue, I suppose, outside of the fact that the table only had 6 available seats.
I excused myself to use the restroom. Upon exiting the gentlemen's area, I found myself walking past the manager's office, where a very unstable waitress was arguing with her manager. Something along the lines of the other party of 3, ended up being a party of 4, and how is this her fault?

While returning to my family I also noticed that there were several open seats on the other side of the establishment. They were not the seats in front of the cook and grill, but at this time I just wanted to get my already starving family fed. And these seats would do us just fine because we didn't really need the show portion of this meal. Just a meal sometime before closing would have been nice. I proceeded to ask the cashier, "is it OK to have a seat and order some food on the other half of this place?, please?" Her answer was yes.

I was thinking at the time, I was doing them a small favor and handling this issue for them. So we proceed to seat ourselves where I was told it would be OK. Now here is where the next problem started to arise.

After receiving our menu's we found that it was the sushi only side of the restaurant, and that the two people in our party who do not share our love for sushi, would not be allowed to order a steak dinner from our current seats. This was shortly followed with a very foul discussion in which the cashier denied telling me it would be OK to sit and order food from that half of the place. So, in short, I was called a liar, in an effort to save her job I am assuming. Very, very foul if you ask me. She made it easy for me to decide to leave, without a single bite of food in our stomachs, after investing well over an hour into this debacle.

The manager never did a single thing to show any signs of remorse for this situation.

I will say this however, and I will try to remain as unbiased as I can be considering this situation we found ourselves in.

The sushi chefs, were great.. I did get a chance to share a few words with them, before being told those seats would not be able to suit us. I am sure they are very good at their art form.

The Web page however is very misleading. If you look at it, you would assume you are attempting to take your loved ones out to a very nice meal. But in fact, the location of this restaurant is in a unit or two of a strip mall. But that is something they fail to include in any of the photos I reviewed while trying to make this decision.

I was also able to come to find out that the reason this restaurant is able to claim best sushi/jap food in Flint, MI, is because they are the only sushi/jap food place in Flint, MI. Go figure, their attitude and customer service would reflect this monarchy as well.
January 13, 2009 @ 6:03 PM
5  out of 5 stars
a diner from Clio, MI
The food is amazing. The service is amazing. The entertainment is amazing. Even the sauce is outstanding. It's a tad bit pricey, though.