Diner reviews of Randalls Frozen Custard
A diner from Sheboygan, WI
Jun 12, 2012
I took my car there for the Monday night cruse and GOT A $5 DISCOUNT!!! finally a restaurant in Sheboygan gets it! I know re-opening a restaurant is hard work and they seem to be ironing out the kinks beautifully. The food is a little old and a little new. My old staple of steak sand. and onion rings still taste like they did in high school. I recommend it to anyone looking for a good burger stop with great ice cream too! P.S. i forgot the malts...mmmm
A diner from Plymouth, WI
May 14, 2012
I have been a customer of this restaurant for many years. Today was my first visit since it has reopened under a new owner. The service was extremely poor. I had to wait and then finally ask for a cup for my drink as well as wait and ask for a straw. The so called 'french fries' were under cooked a greasy...absolutely no 'fry'. The brat that was served was partially uncooked. When I asked that the food be removed from my table, I was asked to step over to the other side of the restaurant so that 'things could be taken care of'. I didn't know what was going on. Then some guy leans over the counter and snidely starts ranting into my face that he served over 400 orders of french fries this past weekend without any complaints...then he tells me to get out of his restaurant. It was like a nightmare.
Also, at no time did I request a replacement or refund. I simply wanted to finish my drink and leave. An elderly couple at a table near me also complained about the fries.
This restaurant has recently been touted in the local newspaper as a Christian based business. If this is Christian...we are all doomed.
I will simply wait until the restaurant again reopens, after the probable failure of the current owner, before I attempt to eat there. It is a shame to see a local favorite go so wrong.
A diner from Sheboygan, WI
May 5, 2012
Walked in to the restaurants no one even said Hi. They have good food but the top of the bun was hard and the bottom was soggy. The french fries are soggy. Most of all it was OK but i don't know if i will go back.
A diner from Sheboygan, WI
Dec 15, 2011
Hamburgers are great they use the real Sheboygan hard rolls. Custard is very good also. Decor is standard ice cream shop do not be worried about dressing up. I go back often.
A diner from Sheboygan
Oct 10, 2010
Great Frozen custard. Todays flavor was maple nut..Delicious!! Girls at the counter were very friendly and helpful. The steak sandwiches were cooked to perfection served on a toasted roll..
No star rating
A diner from Oostburg, WI
Jun 25, 2010
I had the Garden Salad(Chef)and I would've thought there would've been a cubed tomato,diced cucumbers,and a sliced hard boiled egg.And,being a Wisconsin restaurant I would've thought it would've used actual cheddar cheese, not a processed cheese, I hate processed cheese! It had ham, but,that too should've been sliced alot more!Then, the delivery person adds,"We don't normally deliver, only if Nan is there do we deliver". Well, we were never informed as to whether or not Nan,whoever she is, was there or not and how are we supposed to know what your policies are?!!
No star rating
ActiveDiner diner
Dec 23, 2009
Long wait for burnt, cold food. I thought the first time was a fluke. Went back another time, same thing. It used to be good. What happened??
Won't go back.
A diner from Sheboygan, WI
Sep 8, 2008
My husband and I ate here recently, very dissapointing!! My food was overcooked, I waited 25 minutes for a 2 miniburgers and fries. I wrote a comment card so that they may hopefully attempt to make changes. Will not go back again. Go to Culvers similar but much much better.
A diner from Madison, WI
Jan 19, 2008
Very clean restaurant Im not from around here but that was the best food that I have ever tasted. I know that the next time that I come to sheboygan I will be coming back to eat here. The people were very friendly. I felt rate at home.
A diner from Sheboygan, WI
Jan 15, 2008
I loved the food it was the best burger that I have had in a while. The service great. I know that I will be coming back for more. 5 out of 5
A diner from Sheboygan, WI
Jan 10, 2008
I went into eat at Randall's Frozen Custard to eat and the food was really good I have no complaints. I will have to admit it is not as well run as when it was run by Brenda and Bridget. But for a brand new manager I would have to give it a 5
A diner from sheboygan, WI
Aug 16, 2007
this place sucks. i went to get a king and fries and the king was burnt and the fries were brown. the clerk "martha" was a trainee and when i asked for a manager nan came and told me if you dont like it then leave.. this place is a joke
A diner from Plymouth, WI
May 25, 2007
this resturaunt is a joke, I ordered a double bratt with extra onions and it came with three small onion slices. while i was finishing up my sandwich, the staff was mopping over my path out of the resturaunt, and as i was leaving they turned the lights off before i was even close to the door.
A diner from Sheboygan, WI
Jan 4, 2007
I would have like to have given it less than 1 star but that wasn't an option. We went thru drive-thru and ordered 2 fish dinners and onion rings. 20 minutes later car that came in behind us received their food. When asked where our food is staff said one of the fryers was broke. 7 minutes after that went inside building and demanded food or money back. They refused to refund money so had to wait another 2 minutes. Fish and fries were cold and one piece of fish had to go in the garage as they overcooked it and it had holes in it.
A diner from Sheboygan WI
Aug 15, 2006
Service varies, depending on how busy and who works at the counter. Overall freindly attitude. Custard flavors are the store specialty, and Sandwiches are quite decent. For a fast food restaurant, food is above par. Service and fast food is what you'd expect from fast food, considering all the high school temp workers who don't always know what they're doing...
A diner from Plymouth, WI
Aug 8, 2006
Cheesy potato soup was terrible, potatoes totally undercooked--very hard, no flavor and didn't come with bread as menu states. Had to wait for order, soup served in styrofoam bowl with plastic utensil. Plus, have ice cream cone card employee wouldn't punch it b/c i ordered a shake and not a cone! Other employees do punch card as long as you redeem for cone. Very upsetting, use to go every Friday for lunch. No longer do that.
ActiveDiner diner
May 16, 2006
King steak was dry and had no flavor.
Clerk was rude and unapologetic and food service was delayed because take out was getting served first.
A diner from Plymouth wi
Jul 28, 2004
I went there to buy a custard cone. I had to pay extra for a glass of water, w/o ice and fairly warm. P b fudge crunch only had one(1)piece of fudge. I'm going to Culvers next time.
A diner from Sheboygan
Dec 23, 2000
Randall's has the best custard in the town...not to mention the burgers are second to none! The restaurant is clean and the service is friendly and prompt. I would recommend Randall's to anyone looking for a great meal with an even better desert.
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