First I think bringing up age is very insensitive to the elderly community, accidents happen to all age groups and in this case our driver NEVER hit another vehicle. Secondly we contacted not only the owner of the vehicle hit but also the owner of the home where the car was located. Our driver did not hit the vehicle and we had a full investigation conducted on behalf of our insurance to determine in no way was it physically possible for the drivers vehicle to have hit the other vehicle. We had the case brought to court and it was dropped due to overwhelming evidenvce that our drivers car was not involved. We then followed up with another apologetic phone call to both parties indicating our sincerest regret that the police department did not do a better job of investigating to find the vehicle that hit their car.