I went to the restaurant three times, and really enjoyed it. The third time was the worst time. I went with my daughter's church group. I paid for her meal as a treat. Her treat turned into a nightmare for both of us. My daughter found a fly in her salad. I thought she should be compensated. I asked for a manager. The waitress said he was not there. She said the cook got someone to throw away all of the tomatoes because of the fly. I could not finish eating my salad. The waitress said that the salad was complementary, meaning all customers get one with their meal, and are not charged. Meaning, we did not pay for it. That was suppose to make me feel better? Later she told my daughter when she comes back she can get a free salad. Well! it's free any way. How is that any thing special? I asked for extra tarter, and she pointed to the one I had. I insisted on extra tarter she got it for me. My bill was incorrect, I should have been paying for my daughter's bill but, someone else was added. I was concerned because I didn't want to pay more tip than I had to. The service was awful. I went to the area where the ticket was being added only to learn that I was being charged for a drink that I did not order. As stated, I was told no manager was on duty. I talked to who I thought was in charge and she was rude, not people friendly. I called to speak to a manager a few days later and it was impossible to speak to one. Each time I called the person that answered the phone gave me a different story. I went with a group this time, however, me and my daughter do not ever plan to go there again. It is sad because I think that over all it is a wonderful place.