A diner from raleigh
May 20, 2010
Great food in comfortable relaxed surroundings. Why can't all KFC restaurants be this cool??
Kentucky Fried Chicken of Fuquay Varina
American · Fuquay Varina, NC
American
Location & contact
- Address
-
Highway 401 North
Fuquay Varina, NC 27526
Get directions → - Phone
- (919) 552-8209
- Hours
- Not listed. Call to confirm before you go. Know the hours? Update this listing
- Menu
- No menu on file. Add a menu
- Website
- kfc.com
Map loads on tap/scroll
Highway 401 North, Fuquay Varina · 35.59160, -78.78480
Closed or moved? Report it and we’ll update the listing.
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Diner reviews of Kentucky Fried Chicken of Fuquay Varina
1.9
7 rated reviews
A diner from Fuquay Varina, NC
Mar 11, 2010
You know when you've worked all day and don't feel like cooking dinner, so you go by KFC to pick up a couple of Chicken Pot Pies - you would think that when you pull up to the drive thru - and you are the only one in the drive thru at time time - that your service would be quick and easy? No...far from it. I pulled up to the speaker and the young lady says, "one moment please, I'll be right with you" Well, three minutes later I'm still sitting there waiting for her to take my order - I say, 'hello...' the woman comes back and says I'll be right with you...I wait about 1 more minute - she finally takes my order. I only order 2 chicken pot pies. Nothing else - I get to the window - she doesn't greet me - take my money - nothing, just walks away and I sit there for 8 minutes waiting....the line behind me was about 5 car deep by now. the vehicles directly behind me pulled away - she got tired of waiting. I don't blame her. You would think that it being a chicken restaurant, and people wanting dinner at 5Pm that they would have loads of food cooked and ready for their customers. Doesn't that make since? This KFC in Fuquay has the worse customer service ever. They are never prepared to have the foods ready on high demand. And when you do get it - it is half way put in a bag and turned over by the time you get home. Or you're missing part of your order that you paid for with your hard earned money. Come on people, if you want to keep your doors open and keep a job - because jobs are very hard to find these days - get with the program.
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A diner from Fuquay, NC
Jan 8, 2010
I have been to this KFC and since new management OCT 2009... this was a delightful experience.....friendly staff... especially KELLY and ERIKA.... food was fresh and hot... the buffet is awesome...fully stocked and fresh hot chicken at all time as muchas you want..along with great other foods... THANK YOU KFC...!!!
No star rating
A diner from Apex, NC
Sep 8, 2009
We have been to this KFC many times and it is always the same; nasty, no food on bar, not friendly at all. I've decided I will never go back again. This place is a Big Zero.
A diner from Fuquay Varina, NC
Jul 8, 2009
If your looking for a great meal - THIS IS NOT THE PLACE TO GO
Kinda feel like we're in a baseball game with this place. Stuck between Fuquay and Raleigh, and having a KFC in both directions Raleigh being further. We went to this KFC the first time and the food was just unbelievable. Everything was perfect and the service couldn't get any better. Then the second time we went.. 2 weeks later - through the drive through - we ordered the summer feast.. get home and find out they have given us a full bucket of fried chicken, no biscuits and no gravy. I called the store back and a snappy woman answered telling me they were about to close (even though they still had 30 minutes on the clock) - They said they'd run out of that stuff and didn't put it in the bag. So they fixed it when they received more stock 2 days later.
Third time - we head up on a Saturday to get dinner before they closed.. OK mind you its Saturday and only 8:45 - we pull into the drive through and sit there for about 3 minutes - all the lights are on and we are saying hello with no answer - so I called while sitting in the drive through - a lady answers the phone - HELLO!.. very snappy and sounded to be very highly irritated. I asked if they were closed - she responded yea we closed at 9 - I said well its 8:45 - she said well we have already closed - I explained that I was in the drive through and EVERY SINGLE LIGHT WAS ON in the building. She replied.. we leave all of the lights on until we clean and leave the store, - not complaining but, hey, Bojangles is a block away and stays open late with a complete stock of food.. great way to treat customers.
Last time (tonight 7-7-09) thought I would give the KFC one last try.. so go through the drive through.. nice voice come over the speaker asking what we wanted. Asked for the same summer feast(ugh) and then an additional 3 chocolate chip cookies. Get to the window and end up waiting 5 minutes for 3 cookies that weren't even put in the bag. Getting home and loading the plates .. the fry box was half full along with the gravy. The chicken was so dry and no flavor at all.
The baked chicken is a good thing to eat if you on the Atkins or something similar, but I could have saved 15.00 and bought a package of sandpaper.
I will think twice before giving this location any more business.
Kinda feel like we're in a baseball game with this place. Stuck between Fuquay and Raleigh, and having a KFC in both directions Raleigh being further. We went to this KFC the first time and the food was just unbelievable. Everything was perfect and the service couldn't get any better. Then the second time we went.. 2 weeks later - through the drive through - we ordered the summer feast.. get home and find out they have given us a full bucket of fried chicken, no biscuits and no gravy. I called the store back and a snappy woman answered telling me they were about to close (even though they still had 30 minutes on the clock) - They said they'd run out of that stuff and didn't put it in the bag. So they fixed it when they received more stock 2 days later.
Third time - we head up on a Saturday to get dinner before they closed.. OK mind you its Saturday and only 8:45 - we pull into the drive through and sit there for about 3 minutes - all the lights are on and we are saying hello with no answer - so I called while sitting in the drive through - a lady answers the phone - HELLO!.. very snappy and sounded to be very highly irritated. I asked if they were closed - she responded yea we closed at 9 - I said well its 8:45 - she said well we have already closed - I explained that I was in the drive through and EVERY SINGLE LIGHT WAS ON in the building. She replied.. we leave all of the lights on until we clean and leave the store, - not complaining but, hey, Bojangles is a block away and stays open late with a complete stock of food.. great way to treat customers.
Last time (tonight 7-7-09) thought I would give the KFC one last try.. so go through the drive through.. nice voice come over the speaker asking what we wanted. Asked for the same summer feast(ugh) and then an additional 3 chocolate chip cookies. Get to the window and end up waiting 5 minutes for 3 cookies that weren't even put in the bag. Getting home and loading the plates .. the fry box was half full along with the gravy. The chicken was so dry and no flavor at all.
The baked chicken is a good thing to eat if you on the Atkins or something similar, but I could have saved 15.00 and bought a package of sandpaper.
I will think twice before giving this location any more business.
A diner from Willow spring
Jan 1, 2009
If I could give this minus starts ( less then 0) I would. Just AWFUL. Staff is non intelligent, argumentative and the place is filthy.
Not even worth stopping.
Not even worth stopping.
A diner from Garner
May 16, 2008
Awful awful just awful - staff stood behind counter doing nothing or out in parking lot with friends. Buffet had 2 pieces of chicken in tray - dont bother keep going
A diner from Fuquay Varina, NC
Mar 26, 2008
This is the worst KFC I have ever experienced. In Five trips in a row they were out of chicken everytime and it was during the 7:00 hour everytime. The staff is very rude and have no repercussions for there actions because the managment is worse. I will never go back to this location again.
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