Diner reviews of Ixtapa Restaurante Mexicano
A diner from McDonough, GA
Jul 24, 2010
TERRIBLE!!! Poor excuse for a restaurant. I am from Atlanta and went to Montgomery to see my new grandchild. We all went out to eat (8 in all-4 children/4 adults). Told the hostess how many and was told it would be a 15 to 20 minute wait, and then nothing. She looked at me like I was crazy. I said are you not going to take my name? She replied, "Oh yea, I guess I better." We sat down an begin to wait our 15 or 20 minutes, and to our surprise, a party of 5 walked in behind us and was seated. Next a party of 6 and they also were seated. When the hostess came back from seating the party of 6 she looked at me and asked how many in your party. I repeated 8, and she replied, "Oh yeah, sorry." She then looked down at her podium and back at me and said, "would you mind sitting at separate tables?" The manager on duty was right there the whole time and never even seemed to have a problem. There was no explanation provided as to why others had been seated before us. The manager's only response was that there was nothing she could do. Don't go to this restaurant unless you want to be insulted. I agree with the other reviews of this restaurant that say the service is the pits!!
A diner from MOntgomery
Oct 6, 2008
WONDERFUL
A diner from MONTGOMERY, AL
Jun 29, 2008
WELL, THE SERVICE WASN'T HORRIBLE, WE HAD LIKE TWO OR THREE DIFFERENT PEOPLE COME BY THE TABLE, THE FOOD TOOK A WHILE, BUT THE NACHOS HELD US OVER, ALTHOUGH THE RED SAUSE WHICH I USUALLY LOVE, WAS A BIT TOO SPICY FOR MY TASTE. THE FOOD WAS REALLY REALLY GREASY AND NEEDLESS TO SAY, IT GAVE US STOMACH ACHES AND WE DIDN'T GET A GOOD NIGHTS SLEEP THAT NIGHT. THE PLACE ITSELF WAS NICE AND KINDA DARK AND I LIKED THE T.V.S THEY HAVE AND THE RESTROOM WAS VERY NICE. WE GOT OUR CHECK QUICKLY, BUT I'M NOT SURE IF I'LL RETURN TO THAT ESTABLISHMENT.
No star rating
A diner from Millbrook
May 4, 2008
I have read the reviews. They seem either to say the place is wonderful, or the management and service stinks! I will find out on the 14th for myself. Going to lunch there with some big wigs from my former VA job. Hope they do well!
A diner from Montgomery, AL
Jun 23, 2007
In my opinion Ixtapa is consistently the best Mexican restaurant in Montgomery and I've tried them all.
ActiveDiner diner
Apr 11, 2007
Ixtapa. Good food. But female waitress extremely rude, and so is managment. 3 stikes and that's it. I am done.
Ocassion 1.
Went thier for lunch. Waited to be seated. Patronage was sparse that day. So was hostess. So we sat ourselves.( we were on limited time) Imagine our surprise to be told to get up and go back and wait to be seated??
Occasion 2. Went with family to have lunch, and waitress came to the table tapped her watch and said we close in 10 minutes.
Ocassion 3. Again went with lunch with freinds. Same waitress misunderstood my friends order. When my friend commented that this was not what she ordered she was given lip service. Then to top it all off my freind was repremanded when she was given the check, being told that next time she was going to be charged for the wrong meal. We were appalled! It was the waitress's mistake. She misunderstood. And blamed us. I have NEVER experieced such rudeness. This is not service you pay for when you go out. And it is obvious that management cares little. So be it.
Adios no-amigos!
PS. it could also use a good cleaning. the rug is digusting!!
A diner from Montgomery, AL
Dec 27, 2005
Ixtapa is my favorite place to eat in Montgomery and has been for several years. In my opinion, they have the best margaritas in town and the prices for both food and drinks are very affordable. They have special nights when kids eat free and they usually have the food to you before even finishing your appetizer. The Shrimp Quesadilla and Shrimp Nachos are our favorites!
A diner from Montgomery
Dec 26, 1999
Best Mexican food I have found in Montgomery. Service was kinda rude, but food and price were great.
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