Their pizza is less then par however their entree's are very good. However their staff is terrible. I have never been treated so rudely as I was this evening 6/9/07. If not for Nicole, I would take my business across the street. Tonight it was obvious that Nicole was not there. My order was cold. I asked when I called (3) times before someone actually didn't hang up on me, I specifically asked to have my order kept up on the pizza oven as I was going to be at least 40 minutes before I got there. I normally wouldn't have said anything but being that the 2 young girls behind the counter were acting like I was bothering them for patronizing the establishment, I mentioned that I had wanted my food to be kept on the oven so it would stay hot. The girl touched the bag and said... "it feels warm to me". I was appauled. I paid and when she turned quickly away without a word, I loudly spouted, "you're very welcome." She muttered something under her breath as I left. I will think twice about coming in there again. I've been going in there for 20 years now and this was the last straw. Frank! Train your staff in charm. It costs nothing but goes a long way!