A diner from MEMPHIS
Jan 3, 2011
Dino’s Grill has the WORST service in town! Went to Dino’s Grill at 8pm on a Thursday with 3 friends and it took an hour to get our food! We waited 30 minutes for even an appetizer. I explained to the waitress that I was pregnant, and that we were all starving and asked if she could simply bring out some bread. She explained that she was very busy because of another large party that got there 3o minutes prior. So, why should my tiny group have to suffer because of another group who was already eating their food? They should have told us they were too busy for us if we were just going to be ignored.
FINALLY after an HOUR our entrees came out, and our waitress ordered the wrong one for my date. He had to sit there and watch everyone else eat while he waited another 3o minutes for his meal with a growling stomach. When he was finally able to eat something, Dino’s Grill was closing and rudely putting chairs on the tables around us to hurry us out. Our tasteless waitress even had the nerve to call me a bitch behind my back, when I had been polite the entire time.
After all this, they didn’t even have the sense to make it right by comping the food that my date had to wait a full HOUR AND A HALF to eat. Anywhere else, they would have apologized, offered the mis-ordered meal on the house, and sent us out with a dessert, but Dino’s clearly doesn’t care about customer opinions. Southern hospitality?? Not at Dino’s Grill!! Dino’s was rude, low class, incompetent, and had an unreasonable wait for mediocre food. I don’t even know how they are in business. I will never eat at Dino’s Grill in Memphis again! Don’t waste your time.
FINALLY after an HOUR our entrees came out, and our waitress ordered the wrong one for my date. He had to sit there and watch everyone else eat while he waited another 3o minutes for his meal with a growling stomach. When he was finally able to eat something, Dino’s Grill was closing and rudely putting chairs on the tables around us to hurry us out. Our tasteless waitress even had the nerve to call me a bitch behind my back, when I had been polite the entire time.
After all this, they didn’t even have the sense to make it right by comping the food that my date had to wait a full HOUR AND A HALF to eat. Anywhere else, they would have apologized, offered the mis-ordered meal on the house, and sent us out with a dessert, but Dino’s clearly doesn’t care about customer opinions. Southern hospitality?? Not at Dino’s Grill!! Dino’s was rude, low class, incompetent, and had an unreasonable wait for mediocre food. I don’t even know how they are in business. I will never eat at Dino’s Grill in Memphis again! Don’t waste your time.
