My husband and I went into the restaurant on 12/2/07 around 5:15pm...kids working the counter were laughing, teasing each other, one young man pulled something (food?) out of the garbage was chasing the young girl around the counter, out into the main lobby. It was ridiculous. We did not wait for our order. My husband asked for his money back and we left. The young girl that we thought was the supervisor gave him his money back-was a little snotty & rude. You may have lost a long time customer...per my husband this is not the first time he's gone in there and it's been like that...very unprofessional.