Dairy Queen

American · Shelbyville, KY

No reviews yet
American

Location & contact

Address
1670 Midland Trail
Shelbyville, KY 40065
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Hours
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Menu
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Website
dairyqueen.com
Map loads on tap/scroll 1670 Midland Trail, Shelbyville · 38.21250, -85.24040

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Diner reviews of Dairy Queen

No star rating ActiveDiner diner Sep 26, 2010
on Sept 26 between 6am and 6:15, I stopped by and had ordered 2 biscuit/gravy with a order of sausage patties on top before going to work. As my co worker and i started to eat, our gravy was sooo runny that we couldn't eat. so, during my lunch time, i had taken these back to the restaurant, this encounter with these young people running the store with NO MANAGEMENT to be found in site was terrible. The young ladies that were helping me weren't very customer friendly as one of them was my cashier that morning and remembered me, the other act as if i owed her something. As i handed her my receipt, she took it along with the merchandise and after observing, the 1 young lady went to the cash register and gave me back money for 2 orders of biscuit/gravy only ($4. and change) which i had paid $8.23 and she made a comment that she had to give me the money because if she put it back on the card, my card would be canceled(as if i was stupid), after i told her that the change was wrong, she looked at me as if i had 10 heads until the young lady that taken my order earlier explained, THEN, she had placed the money back on the card ! All this had taken place with very little apology and NO MANAGER to be found ! To make matters worse, NO other offer was complied so i took what little lunch time i had left of my 30 minute lunch and went to McDonalds on my way back to work. As my co workers ask what had taken place and as i explained that these ruled people couldn't even offer a drink for the trouble, swore to them that me nor my family will NEVER go to that Dairy Queen again OR any that they own.

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