Awesome steak, attentive service, very nice place for a night out. Not every restaurant is intended for 14 month old babies.........
October 10, 2006 @ 1:18 PM
a diner from Birmingham, AL
My family went to the Copper Grill over the weekend. We had our 14 month old son with us. When we were seated and asked for a high chair, we were told by the hostess in a very snotty voice that "they did not have high chairs". I was very upset. She did not even say sorry or anything. BAD customer service. I can understand if an establishment wants to keep kids out, but at least let us know before we wait for a table for 40 minutes. They saw I had a small child when I requested a table. I never experienced anything like this before, and I have been to very upscale places before with my child. Needless to say I will never go there again!
Great place for a business meeting or family gathering, the value to pricing ratio is good... found the always staff friendly and inviting... Restrooms clean... I really like their small but delicious lunch buffet, good selection, priced right for lu
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Awesome steak, attentive service, very nice place for a night out. Not every restaurant is intended for 14 month old babies.........
October 10, 2006 @ 1:18 PM
a diner from Birmingham, AL
My family went to the Copper Grill over the weekend. We had our 14 month old son with us. When we were seated and asked for a high chair, we were told by the hostess in a very snotty voice that "they did not have high chairs". I was very upset. She did not even say sorry or anything. BAD customer service. I can understand if an establishment wants to keep kids out, but at least let us know before we wait for a table for 40 minutes. They saw I had a small child when I requested a table. I never experienced anything like this before, and I have been to very upscale places before with my child. Needless to say I will never go there again!
Awesome steak, attentive service, very nice place for a night out. Not every restaurant is intended for 14 month old babies.........
October 10, 2006 @ 1:18 PM
a diner from Birmingham, AL
My family went to the Copper Grill over the weekend. We had our 14 month old son with us. When we were seated and asked for a high chair, we were told by the hostess in a very snotty voice that "they did not have high chairs". I was very upset. She did not even say sorry or anything. BAD customer service. I can understand if an establishment wants to keep kids out, but at least let us know before we wait for a table for 40 minutes. They saw I had a small child when I requested a table. I never experienced anything like this before, and I have been to very upscale places before with my child. Needless to say I will never go there again!