Diner reviews of Carey Hilliard's Restaurants
5★
15
4★
5
3★
5
2★
2
1★
18
A diner from Atlanta, GA
Mar 4, 2011
We ate at the Statesboro CH's for the first time a few days ago---although the restaurant was clean and the staff good- the food was NOT. My husband is from s. georgia and knows GOOD BBQ-the Brunswick stew was awful--looked like pureed baby food and was too spicy for some of us to eat.Coleslaw was too sweet,seafood average at best-the BBQ was AWFUL with an equally bad sauce-meat tasted boiled. The Onion rings and hushpuppies were very good tho... Give me Johnny Harris or Vandy's--never will eat there again !!!
No star rating
A diner from Tybee Island, GA
Jun 29, 2010
Regarding the restaurant on highway 21 at Dean Forreast Road:
If their kitchen is as nasty as the mens restroom no one should eat there again.
A diner from Athens, GA
Apr 12, 2010
The reason I want to write this review is the fact that I dined at your restaurants on Thurday April 8 ,2010 and everything was going well after we order my wife order something chicken and I order (SHRIMP SALAD WITH POTATO SALAD).I was enjoying my meal until I began to chew on a spoon full of shrimp salad and low in behold their was this long strand of hair and I show it to the manger and the only thing he said was could he fix me another plate and a dry I am sorry from our waiter no offer offer of a Gift card or it was on the house are nothing I found it very hard to understand. I know that I won't be going back no time soon maybe not in this life time. This was (Carey Hillard's in Statesboro) and my name is (Ray Charles Rozier)
No star rating
A diner from Hardeeville, SC
Mar 28, 2010
I have been eating at Carey Hilliards since they first opened on Skidaway.My Dad and Mr.Carey were good friends. Sad to say they are both no longer with us.The reason for this reveiw is hoping someone from the Hilliard family will see this. But I know its highly doubtful. So very disappointed on last 2 visits to eat.The Pooler
Rest. and Hwy 80.If its not broken why try and fix something.The have taken a very old recipe thats worked since 1960 and ruined it. The Cole Slaw is AWFUL !!!!!!!!!! This is not freshly made I suspect bagged cabbage with mayo and relish added. Its awful. The best part about the seafood dinners was this side item.
A diner from Orlando, FL
Mar 8, 2010
Please open a Hilliards in SouthWest Orlando !! We miss Hilliards so much !!!
A diner from sylvania
Feb 19, 2010
I've been eating at Carey Hilliards for the past 25 years...the food and service is ALWAYS great. And now they have the "value" menu so I can eat for about $5....and not be miserably full when I leave there. We ate at the one in pooler last night and it was awesome! I've eaten at Hilliards hundreds of times and am always ready to go back!
A diner from Savannah, GA
Feb 6, 2010
Carey Hilliards is an excelent place to eat. Dont listen to all of the yankees above they dont know what they are talkin about.
A diner from midway, GA
Dec 15, 2009
i love their chicken fingers they are way better than applebee's come in close competitin with spanky's their bbq,brunswick stew and onion rings are super good ik like their salads and their tea is 100xs better than mcdonald's!!
A diner from Petersburg, FL
Dec 1, 2009
As a tourist, you rely on word-of-mouth for restaurant suggestions. Most of the time, those referrals are ‘spot-on’…. that is DEFINITELY NOT true when the restaurant is Carey Hilliard’s.
On 11/15/09, while visiting Pooler for my grandson's birthday, we dined at the Carey Hilliard's location conveniently located quite close to their apartment... practically outside the complex gates! (A few months earlier, in July, I had lunch at the Savannah location, on Abercorn, and had no complaints about the food.)
This time, our party consisted of 4 adults, 2 toddlers, and a newborn, and the bill was close to $100.00. Beginning with the (OVER-PRICED) appetizers, and continuing on to the entrees, the food was TERRIBLE. Everything had the same rancid/old-oil after-taste and we inquired as to whether or not everything was cooked together… we were told that it was, by the waitress as well as the gentleman identified as the on-duty manager.
Quite unfortunately, the 3 adults who ordered the combination fish platters (me included) were ill for the next 12-24 hours (vomiting and diarrhea). Upon my way out of town, I stopped at the restaurant and voiced my concerns, at which point I was told that it couldn't have been the food, since food poisoning takes at least 48-hours to show-up... ARE YOU KIDDING ME?!?! Obviously, the manager I spoke with has never HAD food poisoning or she wouldn't have made such a stupid statement, since food poisoning can materialize within a matter of hours… depending on the severity of the case.
I requested the telephone number for the corporate office, certain they would want to know of the situation… AND MAKE IT RIGHT; after all, in today’s economy, spending nearly $100.00 in a restaurant is definitely a splurge. For the past 2+ weeks, I have been making long-distance calls (on my dime!) from St. Petersburg to the Savannah area… and there seems to be little concern about “making it right”.
Where is the pride and accountability for a meal served, a product sold, or a service rendered, these days? What has happened that merchants and vendors no longer care if a customer is unsatisfied or, God forbid, gets violently ill after eating in their establishment??
I’d really like to know…
A diner from Melbourne, FL
Sep 27, 2009
Hungry and weary from long drive for a funeral we expected a decent lunch. 11:30 09/27/09, my husband, sister, mother and myself (63, 49, 82, 62 respectively). Ordered 4 BBQ plates w Brunswick Stew, pulled pork & slaw. Brunswick Stew? We could not eat the vinegary, spicey concoction that did not resemble Brunswick Stew. Pork was smoothered in cold sauce. Loaf bread had the cut edges only dunked/saturated in "butter". Cole slaw was dry. Within 30 minutes of leaving restaurant onto I 95 south, two of his were sick with diarrhea and had to make multiple stops. 3rd was sick before arriving home. The WORST restaurant food I've ever encountered! Pitiful. More attention to the food and less to decor would be in this business' best interest. NEVER again. Were we local I would have called the health department. I would not offer a single star for food, 1 was the only option.
A diner from Savannah Ga.
Aug 2, 2009
Went to drive through ordered a salad and received hard lettuce. Worst salad I have ever had from this restaurant.
A diner from Savannah, GA
Jul 18, 2009
I have visited the Carey Hilliards many times. Every time I go the food gets worse and worse. They served my family re-fried fries “horrible”. I do not understand what kind of establishment would do such a thing. Nevertheless they even sold me some so called fish bites, which I have eaten before and now it’s a different fish and breading; but yet they charge more for a worse dish. The fish was thin as an Au Gratin potato, not to mention it was hard and inedible. It took nearly 30 minutes for them to cook my food, and then it was bad food when they finally brought it. The Mac & Cheese simply tasted cheap, pretty sure its powdered cheese, not quality...!!! They have a big sign that says no cell phones and I walk in and the hostess that should be greeting us is texting her boyfriend. This restaurant has poor quality food, inconsistent service and food, and an unprofessional staff. I would advise anyone, do not waste your time or money on Carey Hilliards.
A diner from Florida
Jul 6, 2009
I have been eating here since I was a child. I now live in Fl. Recently was in Savannah for vacation. I love the BBQ plate, but for the first time, I could not eat the Brunswick stew. It was so spicy and hot I was unable to eat it. It was NEVER this hot ever before. You have lost several loyal customers in Savannah because of this. I wish you could make the stew like you used to and you would have all of us come back.
A diner from Garden City, GA
Jun 19, 2009
I always thought CH has one of the best shrimp salad's around, after tonight I won't eat them any more and may not eat there at all. The shrimp salad tasted like it has minced canned shrimp, it was eatable but barely
A diner from Richmond Hill, GA
May 17, 2009
I grew up eating at carey Hilliards. The service is fast and the food comes out quick. My mom worked for The original Mr Hilliard in the 60s on Skidway Road. My Favorite is the Bq Plate. I alway's order the same thing. I love the sweet tea.. I also like the hamburger steak and club sandwich. I will continue to eat there until I am dead and gone. I eat once a month. We need one in Richmond hill, Ga. I would eat out more often. Consider one closer to the Hill.
Sincerely,
Loyal customer
A diner from Savannah
Apr 2, 2009
I've eaten at Hilliard's on Skidaway (and all other locations) since it opened. I also ate REGULARLY at Bill Hilliard's in Thunderbolt.
I give ALL 3's because Hilliard's, once "Savannah's Favorite" is no longer consistent. You simply take "pot luck" when you go to ANY of their locations. Sometimes food is good, sometimes service is good, sometimes the restaurants are clean, etc.
Maybe Timmy needs to look real hard at his establishments and CLEAN HOUSE...........Savannah deserves better!
A diner from savannah
Mar 17, 2009
This place is stuck in the 70's. The owners are so out of touch. This is the type of place that I go when I have been doing yard work or cleaning fish and havent had a shower yet. The music that they have playing is enough to make you puke.
A diner from Sadly Savannah, GA
Mar 3, 2009
Horrible place to eat! My boyfriend and I wanted to try something new today so we decided to try one of Savannah's well known restaurants. Needless to say, i was not pleased.I guess our waitress was new cause she sucked ( coming from a waitress myself). Our appetizers took forever to come out, and when they finally appeared our waitress informed us that our food was ready! REALLY! how long does it take to scoop some soup in a bowl and chill some shrimp with cocktail sauce? My crab stew had obviously been sitting out for a while cause a film had covered it, so we sent them back. The food was cold and HORRIBLE. You could tell it had been sitting under the heat lamp. But the real sad thing was..people around us were also complaining how slow service was, and it was not even busy.. here is a good tip, if you want good local food, eat at the SHELL HOUSE.
A diner from savannah ga
Feb 27, 2009
savannah restaurant on Waters Ave needs new waitresses to brighten up the place. The food is no good... it's just sad.
No star rating
A diner from wildwood nj
Dec 26, 2008
My mother and I were traveling from New Jersey and we pulled over at Carey Hilliards in Pooler. We ordered the seafood platter and the shrimp platter. This was tv dinner food absolutely the worse food at a restaurant we have ever eaten at. The shrimp were about a 1/4 inch tyre the type you would use in a shrimp salad. It was pathetic! We were laughing and thought we were on candid camera. We got up, paid our bill and left! Learn how to do it right Carey!
A diner from Savanna, GA
Sep 2, 2008
I will never eat at this place again.
A diner from Pooler GA
Aug 12, 2008
I'm from Savannah and recently moved to Pooler. The past few times I've ordered 'to go', either the order was wrong or food tasted terrible. I decided to give it one more chance and ordered a BQ plate with cheesy potato..which was an extra charge. The BQ tasted like it had been sitting in water (mushy) and the potato dish consisted of a cheesy paste and was not served it a potato shell. I called to complain and got an 'I'm sorry'. If the weather was better outside, I would have returned. The manager told me I could bring it back tomorrow and they would exchange. Right...
A diner from Pooler, GA
Jun 29, 2008
I like all of the Carey Hilliard's, but I especially enjoy the one in Pooler. You want some really good food, go there and order the chicken and ask for it to be "made from scratch." Best dinner ever!!!
A diner from Savannah, GA
Jun 4, 2008
great place to just ask for your food to be freshly cooked.
A diner from north central florida
Apr 30, 2008
HAD THE SEAFOOD PLATTER, EXCELLENT!! A FAMILY RESTAURANT LOOKS LIKE IT WAS BUILT IN THE 60'S AND HASN'T BEEN UPDATED SINCE. NOT A FANCY PLACE BUT I ENJOYED VERY MUCH. EVERY ONE WAS VERY COURTEOUS. GENUINE SOUTHERN HOSPITALITY. SEAFOOD WAS TOP FLIGHT AND VERY REASONABLE. OFTEN EVEN IN THE FANCIER RESTAURANTS THE SEAFO0D TASTES "FISHY", NOT SO HERE AND MY PLATTER ON THE MENU GOES FOR $12.59, I THINK IT WAS ON SPECIAL FOR $11.50.
A diner from Plano, TX
Dec 27, 2007
I am from Savannah but for the past 10+ years have lived outside of GA. Anytime I go to Savannah, I eat at Carey Hilliards. Usually once a day, though I have found myself eating lunch and dinner there. I am always telling my family to UPS Carey Hilliard's to me. They can put it on dry ice and send it to me in TX. If I were able, I would buy a franchise and open a CH in Plano (people in TX DO NOT know good seafood!)
A diner from Savannah, GA
Aug 27, 2007
Carey Hilliards is easily the best restaurant in Savannah!! Everytime I eat there the food and service are both amazing. I have never been dissapointed. I highly recommend Carey Hilliards if you are looking for fast, friendly service.
ActiveDiner diner
Jul 15, 2007
The Carey Hilliards Restaurants used to be good restaurants, but have gone down in quality in all areas. The Waters Avenue location in Savannah is especially bad.
A diner from Savannah, GA
Apr 24, 2007
Me and my family always come to carey hillard`s to eat they have some good shrimp and french fries!!!!
A diner from Jacksonville, FL
Mar 6, 2007
In the past I have eaten at Carey Hilliards and was sad to find that the food and service was not what it use to be. We ordered the crab chowder and for almost $10.00 a "CUP" you would think they would remove the bones from the crab meat. It was terrible having to pick stuff out of your mouth with every bite. Service was extremely slow and the waitress never came to check on us. We were there over an hour before they brought out our childs plate, BarBQ plate and a BarBQ sandwich. The brunswick stew that came with that food tasted old and burned. No waitress to complain to and when we did get our bill from the waitress we told her and her answer was oh you should have flagged me down and told me. I am sorry to say we were Very Unhappy with our visit.
A diner from Effingham
Feb 2, 2007
WATCH YOUR CHANGE!!!!!! When you pay your ticket at Carey Hilliard's the waitresses will short change you to get their tip before you can leave them one. I've had this happen to me repeatedly!!! I WILL NOT be eating at Carey Hilliard's again.
ActiveDiner diner
Jan 29, 2007
We live in Effingham county just outside Savannah, Ga. We have eaten at the relatively new Carey Hilliards in Pooler several times. Each time the food and service gets worse. The restaurant looks like its been open for years(dirty,rundown). Yesterday we waited 20 minutes to sit down and it took over an hour to get our food after we ordered. The burgers and fries were cold, the salad small and tasteless, and the pork sandwich also cold and poorly assembled. The couple next to us left after an hour without getting their food. The waitress apologized as if it was common affair there. It is! Save yourself, eat somewhere else or don't eat at all , you'll be better off! We will never go there again. I can't say eat there again because you can't call what you get there food! Shameful establishment.
A diner from Sarasota, FL
Dec 12, 2006
This is the best "southern" cooking restaurant in Savannah! There are several locations. Very kid friendly, but can be noisy and crowded. Very good chicken!! Good service, too. I have been back to Savannah several times, and each time this place has been very good! Very popular!
A diner from Savannah, GA
Oct 21, 2006
I am a Native of Savannah, and Carey Hillards has always been a very nice place to dine, but lately, it has gone down hill. I am so upset because I eat out at least 2 times per week, and I use to frequent Carey Hillards alot. Today I went there and the sweet tea was awful, it use to be the best in town. The waiter was new. He did not tell us he was new, but you could tell because he took our order, and then repeated it back wrong, re-took our order, repeated it back wrong again. We went back and forth from the begining about 3 times. I don't see a four piece chicken finger plate and brunswick stew being that hard to write down. We ordered appetizer's, and they ended up coming with our meal about 30 minutes later. This normally only took Carey Hillards 15-20 minutes in the past. It was only myself and my husband. After telling the cashier about our terrible experience, she just said she was "sorry", and we paid. I told her that I would call corporate (Abercorn) because that was my worst experience ever. I am the person who usually ask for the manager to compliment people because they deserve it. I don't recommended anyone go to Carey Hillards until they get back to the old ways. They need to remove their employees who don't care about their job, and get the ones who care about the customer back.
A diner from Richmond Hill, GA
Oct 2, 2006
3rd straight dinning experience where our food quality was horrible and the service was really bad. When I told the waiter and cashier / manager I was dissatified with the quality of food they replied "that they were sorry". In other words, its the normal news to them. No big deal, just pay and move along. Additionally, the booth area where we sat was filthy. I will not eat at this restaurant again. Its over for me after 20+ years of dinning at Carey Hilliards. Barnes here I come.
A diner from Pembroke, GA
May 24, 2006
I am originally from Savannah Georgia and I grew up eating at this fine resturaunt...but as of late as they keep expanding their quality is going DOWN HILL! I recently ate at the one in Pooler, GA (which is a suburb of Savannah.) and my seafood was so greasy I had heartburn for the rest of the day. My waiter was a RUDE German kid...I could barely understand what he was saying because his accent was so thick, and I actually saw a roach crawling on the wood on the booth. The only thing that is good anymore is they still give you crayons and a placemat to color! I say stay away until they clean their act up!
A diner from Alexandria, VA
Apr 24, 2006
The fish and shrimp platter is delicious!
A diner from Fort Wayne, IN
Apr 7, 2006
Good family resturant with excellent prices for the value. Ask for the Waiter "Bill" he was friendly and efficient.
A diner from Columbia, SC
Mar 20, 2006
I always like eating at Hilliards when I come into Savannah from Columbia, SC. The seafood is great. I especially enjoy the shrimp and oysters.
A diner from Apex, NC
Mar 15, 2006
I am originally from Savannah but have lived in NC for the past 20 yrs. I plan trips to Savannah for one reason only ... to go to Carey Hilliard's!! In fact I'm headed down again in April 06 for several days and I anticipate that I will eat there 4 or 5 times during my stay!! CH has always had great food at a great price and their tea is absolutely the best on the planet!!
A diner from SOPERTON, GA
Nov 18, 2005
WOW! HEAVEN ON EARTH!-JUST WHEN YOU THINK THE UNIVERSE IS AGAINST YOU, WE STUMBLED UPON THIS AMAZING RESTAURANT! SOMETHING FOR EVERYONE! SEAFOOD, BBQ, BURGERS, CHICKEN, EAT FROM YOUR CAR, OR DINE INSIDE (W/AMAZINGLY CLEAN WINDOWS! FROM THE CEILIN' TO THE FLOOR!). AND DON'T WORRY ABOUT MISSING IT, JUST GO DOWN 95 AND LOOK FOR THE NEON LIGHT BOARD! HAVE YOUR CAMERA'S READY! DEFINATELY AN EXPERIANCE YOU'LL NEVER FORGET! THANK YOU CARY HILLIARDS, FOR CHANGING MY LIFE! THAT DAY SURE WAS STRONG!!
A diner from Culloden, GA
Sep 3, 2005
we visited this restaurant while on vacation one year and this is the only restaurant that we really ate at. the food was great as well as the service
ActiveDiner diner
Aug 26, 2005
the only thing good about this place is nothing small portions on the boiled meat they call BBQ but the parking was ok i used to always go they in savannah but now since they are getting so cheap and sloppy on portions i can only afford to visit there when i get my bonus check
A diner from Effingham
Apr 15, 2005
Hi I live in Effingham and have had a pretty good experiance with all of the carey hillaiards. But I visited the one in Pooler, Ga Thursday, April 14 and had chicken. That night I began having stomach cramps and vomiting. I must have vomited at least 8 times. This was caused from food poisining from the chicken. Just as a precation if you go there stay away from the chicken!!
A diner from Effingham
Apr 15, 2005
I am not sure about this carrey hillards but they have one in pooler. Let me just say dont pay with your debit card. The food was good and the service was good but when you pay with your debit card they automatically take out 20% for a tip without telling you. So if you leave a cash tip on the table you will also be charged for one on your bill. This happened to me technicaly left a 40%. I will never go back!!!!
A diner from Hinesville, GA
Jan 20, 2005
While the food was good and the restaurant obviously cared for, the waitress was terrible. She knew little English, her hair was an oily mess and was slovenly in appearance. What a disappointment.
A diner from Savannah, GA
May 13, 2004
The food is always excellent and served in a timely manner.They have some of the leanest pork b-b-q I have ever had, and it is really tasty.
A diner from Philadelphia, PA
Apr 19, 2004
My family and I come to the Savannah area twice a year. Every visit we make sure to stop at Carey Hilliards for the best bar-b-que around. They are reasonably priced, child friendly and the food is great quality for the price. I fed a family of 5 for under $40.00 WOW!!!! If you decide to stop make sure to try the Brunswick stew it is spicey but excellent!
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