Diner reviews of Burger King Corporate Office
No star rating
A diner from Houston Texas
Jun 28, 2012
Good evening. I have always been one of your loyal customers for years. I love you Whoppers and onion rings.Today was one of those days I wish I would never had went there. The drive thru was not crowed but the wait was so long. Then when everyone was getting to the window got their food the order was wrong.Then we had to wait longer to get the order we asked for. I noticed several cars handing there bags back. The mistake I made was not checking my bag before I left. Hoping mind was one that was right, but I was wrong. Only thing that was right was my onion rings. My two burgers was wrong. My son said momma dont worry about just dont go there any more. Im not gone stop going to burger king, I;m just not going to that one any more.
No star rating
A diner from port arthur, TX
Jun 11, 2012
i really hate to complain butthis burger king has seen the last of me.from there bad really bad coffee in the morning to there hamburger being so cold that the cheese dosent melt.i love the taste of the burgers but i really miss them being hot,but the last draw came yesturday june 10 2012 around 540 pm i went thru the drive thru got a chicken sandwitch with tomatoe fries med coke and two hershey pies,i handed the girl in the drivethru my debit card and she handed it back.then she said she needed it again.i asked her why she said it did not go thru .i didnt like it but i handed her my debit card again.she never gave me a reciept at any time.when i got home i ate my food and turned on my computer to check my bank account.i could not believe i had been charged twice.maybe ten dollars isnt a lot to you but it is to me,so i got into my car went back this was around 630pm saw the same girl in the drive thru.i talked to the manager.she found my ticket on the computer where i had been charged twice.she took my name and phone number and said she was unfamiliar with what to do and would call me the next day.so here i sit at 5pm.i just called burger king [phone removed] and got an answering machine.left a message for them to call me back.i really dont like yall holding my money like this.no call no anything.even if she calls me tomorrow i wont go thru this again.jacklyn jackson [phone removed],[email removed],1849 las palmas,port arthur,texas 77642.im not a teenager,im a 60 year old woman who dosent like to be short changed.!this is the burgerking at 3301 twin city hwy,port arthur texas.
ActiveDiner diner
Jun 19, 2011
I went through the the drive through on fathers day to get some lunch first she gave me the wrong drinks and then they never gave me the right order and the I drove back and went inside and showed the manager named Rachelle that my order was wrong I showed her the receipt she told me they never charged me for all my order I said why was my order not check and then her voice got loud in front of other customers I would have to order again there was a line now inside I told I have been long enough trying to get some lunch I would just get my money back and go some where else I have not visited this burger king for a while and I won't be back, I think this manager should be let go for her action on your receipt it says our goal is your satisfaction this store is in The Dalles Oregon 1416 w 6th st my order was number was 76 thanks for the nice lunch on fathers day.
A diner from Waco, TX
Mar 1, 2011
My family and I visited the Burger King in Bellmead Texas tonight for dinner. This restaurant is very unclean, poor service, very rude employees with no help from the manager and our order never was made right ($30 order). We will not be visiting any Burger King chains in the future to say the least.
A diner from McAllen Tx
Dec 9, 2010
On December 7, 2010 my husband and i visited the Burger King in McAllen TX on South 23rd. What can I say the service was HORRIBLE. It took them more than 10 minutes just to take our order. Once at the pay window to our surprise the lady at the window did not speak english pure spanish plus had an attitude asked for a manager to my suprise she did not provide any service at all over all she just stated this is how we run the restaurant here. My husband were so upset we just simply drove off even after paying for our meal.
No star rating
ActiveDiner diner
Jul 14, 2010
THIS HAPPENED IN THE FORTOGLETHORPE, GA AREA
YES MY NAME IS Richard Rogers. I USUALLY DON'T FREQUENT Burger king BUT I HAD MY CHILDREN MY SON Trevor EIGHT AND MY DAUGHTER 9, THEY WANTED TO GO BECAUSE OF THE MACK AND CHEESE. IT TOOK AN EXTRA LONG TIME FOR THEM TO PREPARE MY ORDER. THE CASHIER APOLOGIZED. I ASK SENSE IT TOOK SUCH A LONG TIME IF THEY COULD GIVE MY CHILDREN A COMPLIMENTARY APPLE PIE. THE CASHIER SAID SHE COULDN'T BUT SHE WOULD GET HER MANAGER. HER MANAGERS NAME WAS LISA WITH BLOND HAIR. SHE SAID THEY DON'T DO THAT AND IT WASN'T HER FOOD TO GIVE AWAY. I EXPLAINED THAT I WAS A MANAGER FOR RED FOOD/BI-LO, LOWE'S AND A FEW MORE OVER A 25 YEAR PERIOD AND I KNOW FOR A FACT THAT SHE HAD THE AUTHORITY TO GIVE MY CHILDREN A 50cent APPLE PIE, SHE THEN STATED SMATRLEY THAT THEY WERE A DOLLAR. I AT NO TIME RAISED MY VOICE OR USED FOUL LANGUAGE I TOLD HER THAT I WOULD CALL HER CORPORATE OFFICE AND LET THEM KNOW ABOUT HER ATTITUDE SHE ROLLED HER EYES AS SHE COULD CARE LESS. I PULLED AWAY FROM THE DRIVE THROUGH AND REALIZED I DIDN'T GET HER NAME SO I PULLED AROUND AND STEEPED INSIDE DOOR AND ASK HER FOR NAME. SHE STATED LISA POINTING AT HER NAME TAG. SHE WAS ON THE PHONE WHEN I WALKED INTO THE STORE I DIDN'T THINK ANYTHING OF IT. I DROVE TO THE McDonald's AND ASK TO SPEAK TO THEIR MANAGER I EXPLAINED WHAT HAS TRANSPIRED AND ASK IF THEY HAVE EVER TREATED A CUSTOMER IN SUCH A MANGER AND WHAT SHE THOUGHT ABOUT IT. SHE STATED HER Opinion AND I WENT OUTSIDE TO MY VAN WHERE THERE WERE TOW POLICE OFFICERS. THEY ASK IF THEY COULD TALK TO ME I ASK HAD I DONE ANYTHING WRONG THEY DIDN'T ANSWER I SAID OH THIS ABOUT BURGER KING HE REPLIED YES. HE ASK IF I HAD BEEN DRINKING I SAID NO SIR I HAVE MY TWO YOUNG CHILDREN IN THE CAR AND THAT I DON'T DRINK AND DRIVE AND THAT I ONLY DRINK ABOUT 2 TIMES A YEAR. MY DAUGHTER WAS SO SCARED SHE WAS SHAKING SHE SAID THAT SHE THOUGHT THEY WERE GOING TO TAKE ME AWAY AND LEAVE HER ALL ALONE. SHE DIDN'T SLEEP ALL NIGHT.BECAUSE OF THE INCIDENT. I WAS LOOKING UP YOUR PHONE NUMBER ON THE INTERNET AND WAS SURPRISED TO FIND THAT YOU HAD EIGHT PAGES OF COMPLAINTS ABOUT YOU COMPANY. I FELT THAT I WOULD GIVE YOU A CHANCE TO MAKE THIS RIGHT BEFORE I SEEK OTHER ACTION OBVIOUSLY I WASN'T DRINKING AS YOUR EMPLOYEE TOLD THE OFFICERS HE WAS IN MY FACE CLOSE ENOUGH TO KNOW AND STATED I WAS NOT ACTING INTOXICATED
I THINK IF MY DAUGHTER CONTINUES NOT TO BE ABLE TO SLEEP I MAY NEED TO TAKE HER TO A DOCTOR.
I HAVE NEVER BEEN SO HUMILIATED IN MY LIFE AS I WAS LAST NIGHT 7/13/2010 I THOUGHT I WOULD GIVE YOU A CHANCE TO HANDLE THIS MATTER I HAVE AN APPOINTMENT WITH MY LAWYER TOMORROW WHAT I REALLY FOUND UNUSUAL WAS YOU HAD EIGHT PAGES OF NOTHING OF COMPLAINTS ON YOUR CORPORATE OFFICE WEB SIGHT. NOW I HAVE A POLICE REPORT THAT HAS ON IT THAT I WAS AT BURGER KING DRINKING WITH MY TWO SMALL CHILDREN IN THE CAR I WILL GET A COPY TOMORROW
IF YOU WISH TO CONTACT ME YOU CAN REACH ME AT
MR. Richard Daniel Rogers II
[phone removed]
141 MORRIS DR
RINGGOLD, GA 30736
A diner from Jacksonville, FL
Feb 20, 2010
Restaurant #7068 in Jacksonville, FL was visited on Sat, 2/20/2010. After advising the manager on duty of a pricing error and requesting that she view the price differential being noted on the inside menu board, I was threatened with police interaction for the comment and pointing at her. Your customers are the reason for your occupation. Listening with empathy and without consternation and anxiety will promote a positive customer experience. Additionally, a negative comment probably would not have been listed here following a "King's" experience.
A diner from Ellenboro, NC
Nov 16, 2009
My husband and I visited the drive thru at the Burger King in Forest City, NC last week. The first window was not open, instead, they would have customers pull up and wait after receiving thier payment. When we made it to the second window to pay, we asked for a pack of barbcue sauce, ONE PACK, we were then told they would charge us .11 cents because we didn't order chicken. Talk about being nickle and dimed to death. When we declined, we were then unable to leave as the line of cars in front of us waiting on their food had blocked us in. The service here would be better run by third graders. This was such poor service that I won't be going back. Charging for a condiment is pathetic.
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