Diner reviews of Branding Iron
A diner from wichita falls
Jul 24, 2011
food was cold and dry,asked the owner if they had hot food or maybe a microwave to heat it up,and he just gave me this rude lack of concern reply:
"you dont have to eat it if you dont like it".
so i didnt,and i wont ever again,
A diner from Wichita Falls, TX
Oct 29, 2010
I love this place. The food is excellent, staff is friendly, and compared to other bbq places in town the quality of what you get surpasses the more than reasonable prices. They stay pretty busy which is the only reason I can see the staff not being overly friendly(previous comment). They have increased prices once since I've been going (over 8 years) and the atmosphere is rustic but needs a good dusting. I have used them several times for catering along with many friends and our church and we are never let down. I will say they could use an upgraded parking area. But we love it, great food, will continue to frequent this establishment!
A diner from Wichita Falls, TX
Jul 2, 2010
This is my FAVORITE place to eat in town!!! And I have to disagree with the other comments, the staff is always friendly (some a little shy) but friendly non the less. The only thing I have concerns about is the cleanliness of the stuff hanging on the walls.
A diner from Wichita Falls, TX
Mar 14, 2010
Branding Iron used to be my favorite place in Wichita Falls to eat. Unfortunately the food and the service have both became horrible. The staff is rude and their cleanliness of both the staff and the establishment is poor. The food I received the last time I was there was $2 per plate higher than the week before and less food was on the plate and the food that was there was close to inedible. The french fried and the fried okra were both burnt and the brisket was tough and has lots of fat left on it. I won't be returning there.
A diner from WF
Oct 29, 2009
GREAT FOOD BUT i placed a to go order and the guy was very very very rude!! Good chance I will not be going back.. its just too bad because their food is great but the service and people are just flat out rude,, you would think they would value their customers, especially when they get catering and take people there for lunch multiple timesin a week!
A diner from Wichita Falls, TX
Sep 15, 2009
Of course everyone knows about Branding Iron's great food. Although, their customer service leaves A LOT to be desired. We've had many meals catered from them and payed a PRETTY penny for all. They are extremely rude on the phone & must think they will never see the actual person placing the order, face to face. THE NEED FOR CUSTOMER SERVICE TRAINING IS HUGE! Make your customers feel as if they are all important, not just the ones you know on a personal level.
A diner from Currently in England
Feb 4, 2009
I have had BBQ all over Texas and Branding Iron is the best overall Texas BBQ I have had. If you know and like BBQ you will love it. The Ribs are dry because they are dry rub style, that is the idea. Their homemade BBQ sause is awesome, goes great on dry rub ribs. Also great value.
A diner from houston, TX
Dec 20, 2008
When my family and I go on road trips we always like to try BBQ from all over Texas. Reading such great reviews on this place, we went to try it. We were disappointed with the food, the BBQ was dry, did not taste fresh and did not have any taste. Compared to other places we've been to, this did not do it for us.
ActiveDiner diner
Dec 28, 2007
Best barbque in town. Good sides. Friendly!
Big generous portions for your money. Great value.
consistent.
A diner from Wichita Falls, TX
Sep 1, 2007
Best fall off the bone rib value for your dollar. Rustic and fun just look at the memoribilla on the walls. Large potions and you if go away hungry, then shame on you.
A diner from Wichita falls, TX
Aug 27, 2007
Best BBQ and value in Wichita Falls!!!!!!!!! I have to eat ther at least once per week.
No star rating
A diner from WF, TX
Dec 4, 2006
Going down hill...ribs dried up...not as good as it used to be!
A diner from Wichita Falls, TX
Jan 20, 2006
I really do wish they would accept Credit Cards. I do not take cash or my Check Book with me. It is a great inconvience.
A diner from Laurel Maryland
May 7, 2005
From a DC lady visiting the Grand-Ol TX...
I have to tell you that the Branding Iron offered the BEST BBQ west of the Carolina's (the east coast girl in me, can’t give up the vinegary BBQ)!
Forget candle lit ambience, violinist strumming musical sentiments or a waiter reciting the undertones of the international wines offered! You get smoked turkey, pulled beef (brisket) smoked spicy sausages and the best beans, potato salad or home cooked fries since the best family reunion you’ve ever attended!
All this and under 10 bucks…need I say more?
A diner from Wichita Falls, TX
Mar 6, 2004
It's a dive with the best BBQ I've ever had.
A diner from Wichita Falls TX
Apr 5, 2003
This is really good barbecue place. Best to get it to go...very small with little seating and there is always huge lunchtime crowd
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