No star rating
A diner from Lake Twp
Dec 14, 2009
Sat night 12/12 we went to Bocca with friends.
When we were seated the waitress said she did not have enough menus for us. Gave us two menus, and game back 15 min. later with two more. There was one large group of about 20 in the middle, but there were empty tables. When we ordered there was no blue cheese dressing. One person ordered soup, it came after our salads were finished. We waited at least 50 min. for our dinners. The waitress never gave us an update, nor did she offer an apology. The owners stayed in the bar area and never came by to check on patrons. When our dinners arrived they were cold, and one person ordered Lasagna and the waitress put his plate on the table, which had PERHAPS HALF of an order of Lasagna on the plate. She said they ran out and he would be charged half. Never offered to bring more of something else on the menu. When he asked to have more off the bill, he was given two drinks off. Again, the owners never came over or apologized. The waitress was rude and had a bad attitude. She said he did not need to see us because she had been there long enough to handle the problem. We will not be going back. NO STARS
When we were seated the waitress said she did not have enough menus for us. Gave us two menus, and game back 15 min. later with two more. There was one large group of about 20 in the middle, but there were empty tables. When we ordered there was no blue cheese dressing. One person ordered soup, it came after our salads were finished. We waited at least 50 min. for our dinners. The waitress never gave us an update, nor did she offer an apology. The owners stayed in the bar area and never came by to check on patrons. When our dinners arrived they were cold, and one person ordered Lasagna and the waitress put his plate on the table, which had PERHAPS HALF of an order of Lasagna on the plate. She said they ran out and he would be charged half. Never offered to bring more of something else on the menu. When he asked to have more off the bill, he was given two drinks off. Again, the owners never came over or apologized. The waitress was rude and had a bad attitude. She said he did not need to see us because she had been there long enough to handle the problem. We will not be going back. NO STARS
