South Beloit Restaurant Guide
Alvarez Mexican Restaurant
(1 ratings)
(815) 389-4533
129 Blackhawk Boulevard, South Beloit, IL 61080
Dining Specials
The Captain's Galley
Mexican Food & Culture History
January 4, 2008 @ 8:38 PM
a diner from South Beloit, IL
I do not recommend this restuarant AT ALL. The service is POOR and they totally screwed up our order BUT the hostess/manager refused to acknowledge they screwed up and told us we were wrong for assuming the description on their menu was what we would get! Husband orderd the Mexican Burger and got a cold, hard burger w/ cold cheese that had been melted earlier. Thats it, oh well their was also a few pieces of cooked onion which wasn't in the description. He wanted the burger they described w/ avocado slices, ranchero sauce, jalapenos and chihuahau cheese with fries. He got maybe 10 cold fries w/ his burger. He also asked for a tostada and instead he got a torta. They agree that he ordered the tostada but somehow think it was okay to substitute the torta. They were/are very rude and definitely don't care for repeat business. The restuarant itself is dirty and the food portions are ridiculously small. Plus the chicken had a freezer burn-like taste to it. Save your money, this place is horrible! I also want to add that this is our 2nd time going there bc we believed that the first time they screwed us over was just a fluke... guess we were wrong.
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Avg Rating:
Number of Reviews: 1
January 4, 2008 @ 8:38 PM
a diner from South Beloit, IL
I do not recommend this restuarant AT ALL. The service is POOR and they totally screwed up our order BUT the hostess/manager refused to acknowledge they screwed up and told us we were wrong for assuming the description on their menu was what we would get! Husband orderd the Mexican Burger and got a cold, hard burger w/ cold cheese that had been melted earlier. Thats it, oh well their was also a few pieces of cooked onion which wasn't in the description. He wanted the burger they described w/ avocado slices, ranchero sauce, jalapenos and chihuahau cheese with fries. He got maybe 10 cold fries w/ his burger. He also asked for a tostada and instead he got a torta. They agree that he ordered the tostada but somehow think it was okay to substitute the torta. They were/are very rude and definitely don't care for repeat business. The restuarant itself is dirty and the food portions are ridiculously small. Plus the chicken had a freezer burn-like taste to it. Save your money, this place is horrible! I also want to add that this is our 2nd time going there bc we believed that the first time they screwed us over was just a fluke... guess we were wrong.
Alvarez Mexican Restaurant Map
Recent Alvarez Mexican Restaurant Reviews
January 4, 2008 @ 8:38 PM
a diner from South Beloit, IL
I do not recommend this restuarant AT ALL. The service is POOR and they totally screwed up our order BUT the hostess/manager refused to acknowledge they screwed up and told us we were wrong for assuming the description on their menu was what we would get! Husband orderd the Mexican Burger and got a cold, hard burger w/ cold cheese that had been melted earlier. Thats it, oh well their was also a few pieces of cooked onion which wasn't in the description. He wanted the burger they described w/ avocado slices, ranchero sauce, jalapenos and chihuahau cheese with fries. He got maybe 10 cold fries w/ his burger. He also asked for a tostada and instead he got a torta. They agree that he ordered the tostada but somehow think it was okay to substitute the torta. They were/are very rude and definitely don't care for repeat business. The restuarant itself is dirty and the food portions are ridiculously small. Plus the chicken had a freezer burn-like taste to it. Save your money, this place is horrible! I also want to add that this is our 2nd time going there bc we believed that the first time they screwed us over was just a fluke... guess we were wrong.
