A Taste of Island Spice

Called @7:30 pm and ordered 2 large dinners to pick up. Was told that 1 would take at least 10 minutes. I said that I would be there at 8:00 pm. I arrived at 8:05 pm and when I said that I called and mentioned my order, I was told “I lost your ticket." She asked if I would be willing to wait 5 minutes for my order and offered no apology. I paid and agreed and when I asked who the owner was, she pointed to a woman. I explained my issue yo her and that I had not even received an apology and that the whole point of calling was to not have to wait & her response with an attitude was "Well it was chaotic, did you receive your order?" I told her that the issue was not receiving my order, but the issue was the level of customer service. I told her that she was as bad as the cashier and she was very rude and I told her she did not have to worry about me coming back and her response was "FINE." I guess they do not care about their level of customer service as long as the sale is made.