A diner from Kirkwood, MO
Feb 21, 2011
****BEWARE***** This establishment adds a tip onto your credit card without your permission. Check your charge statements carefully or only pay them in cash.
We were there on Saturday night and left a tip in cash...even though it was horrible service. When I say horrible, I mean it. They ran out of Diet Coke, so our waiter tried to substitute with regular Coke and Water because apparently those two mixed together equals diet. They served everyone else but my 4 year-old daughter who did not get her food until nearly the end of our meal. Then they gave her an adult portion and charged her at an adult rate even though we ordered a child's meal. We waited and waited to get utensils to even eat our food. The food was terribly subpar, even for Missouri Mexican and that is saying something. The complaints can go on and on, but really the poor service and food are not my issues. The issue I have is the fact that even though we had horrible service we still left a tip in cash on the table. Today, we discovered that they fraudulently added another 10% onto my credit card without my permission. They did not even deserve a tip, much less two of them.
This did not just happen to me. We were there with another couple and their child. They also paid with their credit card. After I discovered the fraud on my card I called my friend and had her check her card. Sure enough, they did the exact same thing to her. Two fraudulent tips on the same night is no accident
We were there on Saturday night and left a tip in cash...even though it was horrible service. When I say horrible, I mean it. They ran out of Diet Coke, so our waiter tried to substitute with regular Coke and Water because apparently those two mixed together equals diet. They served everyone else but my 4 year-old daughter who did not get her food until nearly the end of our meal. Then they gave her an adult portion and charged her at an adult rate even though we ordered a child's meal. We waited and waited to get utensils to even eat our food. The food was terribly subpar, even for Missouri Mexican and that is saying something. The complaints can go on and on, but really the poor service and food are not my issues. The issue I have is the fact that even though we had horrible service we still left a tip in cash on the table. Today, we discovered that they fraudulently added another 10% onto my credit card without my permission. They did not even deserve a tip, much less two of them.
This did not just happen to me. We were there with another couple and their child. They also paid with their credit card. After I discovered the fraud on my card I called my friend and had her check her card. Sure enough, they did the exact same thing to her. Two fraudulent tips on the same night is no accident
