follow us on twitter    Get ActiveDiner on the iPhone


All Restaurants

Nearby Cities


Dining Specials

Marigny Brasserie
- French, Seafood Restaurant in
New Orleans

4  out of 5 stars
4|Excellent place to just unwind. Drinks are excellent and food is superb....Definitely will return...
Coco Hut
- Caribbean Restaurant in
New Orleans

2 stars (1 ratings)

Piccadilly Cafeteria

(504) 392-7030
4150 General Degaulle Drive, New Orleans, LA 70131 | MAP | WEBSITE
  | Share |


Recent Piccadilly Cafeteria Reviews

A diner from Kenner, LA gave an overall rating of 1  out of 5 stars on September 24, 2007 @ 9:40 PM

 On Sept 24 of 2007 I was quietly dining at the Piccadilly on Veterans Blvd near Kenner. The food was decent to good and the wait staff was fine.

The time was around 6:30PM when I heard a dispute begin at the register and observed the cashier arguing with a man with a cane, probably in his 80's, with his wife in a walker. The man claimed he did not receive the items he was charged for. I believe the difference was less than $4. After some argument the cashier threatened to call the police on him if he did not pay. He accepted her threat and immediately informed her to go ahead and call the police. By this time his wife had parked her walker and taken a seat outside while the man leaned on his cane.

He asked for the manager who never showed up. While waiting he was again threatened with the police if he did not pay the $3 something. After a few more minutes and by some remote process, someone instructed the cashier to waive the $4 difference. Upon adjusting the bill the cashier continued to argue with the man insisting she was right and that he was dead wrong. She even admitted that she could not remember what he had but was sure he ordered more than he claimed. Bravo! She put the old man in his place even after being instructed to adjust the bill. The elderly man left and was last seen trying to get his wife in the car.

It is this type of insensitivity that drives decent people away from a business and it certainly drove me away. To his credit, the elderly man stood firm and was never harsh or belittling with the employee, not even when she threatened to call the cops if he did not pay the $4. He showed her much more civility than she gave him. However, her mission was to clearly put him in his place and prove she was right regardless of management's decision. I will never darken their door again and will use this negative experience in my customer service classes as an example of how a customer should never be treated. She obviously never considered the message this sent to the customers in line.

Be warned - if you are elderly or physically impaired do not expect to be treated with any level of respect or decency. Instead, prepare to be humiliated and threatened with jail time over $4 for something the cashier admitted several times she could not remember.

I have never seen a customer treated so rudely in my life.

50% Off Certificates at these locations...
Boswell's Jamaican Food Store & Grill
4  out of 5 stars
Caribbean, Jamaican Restaurant in
New Orleans

Sukho Thai
4  out of 5 stars
Thai, Seafood, Casual/Family, Delivery Restaurant in
New Orleans

House of Blues
3  out of 5 stars
American, Southern, Banquet/Party Room, Bar Restaurant in
New Orleans

  » See All New Orleans Restaurant Coupons & Deals


Reviews of Similar Restaurants

Marigny Brasserie  4  out of 5 stars
American, Chicken
 Excellent place to just unwind. Drinks are excellent and food is superb....Definitely will return!
Jolly's Restaurant & Banquet Hall  4  out of 5 stars
American, Chicken
 I've eaten here on several occasions for take out and the ribs are fantastic. i decided to dine in one Thursday for steak night and i arrived 2.5 hrs after the start, and steaks were sold out, i settled for the fish plate and it was delicious, but i' ...
Big Easy Billiards & Sports Bar  1  out of 5 stars
American, Chicken
 Ordered lunch to go for five. Fried shrimp salad scary...small peices of pre-breaded shrimp way too salty so I tried to peel off the breading but impossible because they were so overcooked. Not as described on menu, lettuce looked fresh but tasted ...
Chubbies Fried Chicken  5  out of 5 stars
American, Chicken
 I Love Chubbys Food,its the best.Greaaaaattt!!!
Tomas Bistro  5  out of 5 stars
American, Chicken
 Fantastic crepes, and crabcake appetizer, had the rack of lamb and Redfish special, both very good, shared a chocolate torte for dessert all top quality

  » Read More: New Orleans Restaurant Reviews