I have had the absolute Best Ever service here as well as the absolute worst. On my last visit, I had to ask for the complimentary bread after I watched a couple who had arrived after I had, being served this delicacy. Nor am I accustomed to being asked by a waiter with a wad of cash (and clearly possessing issues) "how much change do you want back?" and being told how much tip to leave! I walked away from the meal feeling truly sorry for someone whose concept of customer service is so void of any real meaning.
This was by far our worst dinning experience in Hawaii. Location is about all that this place has going for it. Service is awful. There were only four tables occupied during the dinner service (not surprising) and we still had to wait 1/2 hour to get
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We ate out every evening for 10 days of our trip to Maui, and we LOVED Lahaina Grill (ate there 2x). Everything from the interesting cocktails (tried the Pear-fection Martini) -- fruity "pear" without being too sweet...Food was the best on Maui, the
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What happen to this place the place is a mess and the food is horrible the waiter has no Clue of what he his doing . A big disappointment.I will not comeback again.
I have had the absolute Best Ever service here as well as the absolute worst. On my last visit, I had to ask for the complimentary bread after I watched a couple who had arrived after I had, being served this delicacy. Nor am I accustomed to being asked by a waiter with a wad of cash (and clearly possessing issues) "how much change do you want back?" and being told how much tip to leave! I walked away from the meal feeling truly sorry for someone whose concept of customer service is so void of any real meaning.
I have had the absolute Best Ever service here as well as the absolute worst. On my last visit, I had to ask for the complimentary bread after I watched a couple who had arrived after I had, being served this delicacy. Nor am I accustomed to being asked by a waiter with a wad of cash (and clearly possessing issues) "how much change do you want back?" and being told how much tip to leave! I walked away from the meal feeling truly sorry for someone whose concept of customer service is so void of any real meaning.