Captain White's Seafood City
Seafood · Washington, DC
Seafood
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Diner reviews of Captain White's Seafood City
A diner from VA
Jul 2, 2011
DO NOT GO TO THIS PLACE!!!!! THEY WILL RIP YOU OFF!!!!!!!
I went with the family today as we've done a few times previously. We bought 5 lbs of crab legs and wanted to have them steamed there. The crabs come pre-weighed and boxed, then placed in a steamer. I noticed that when our order came out of the steamer the guy took 2 crab clusters out and tossed them into another bin. Now I didn't piece together what had happened right away. I didn't realize that they were pre-weighed and already boxed, wasn't paying attention.
Once the order came out it just looked EXTREMELY small, so I figured might as well get another 5 pounds to have enough for the family. So now I'm paying close attention and see that they are already pre-weighed and in a box. So what happens next is amazing, sure as heck, guy takes the tray out of the steamer, strategically puts it behind a mound of tall paper bags, away from customer's view and does it again. Once my wife and I get into the car and compare notes we agree that we just got robbed. We call back and speak to a manager who doesn't care to find out what employee it was or address the issue. So clearly this is a common practice and part of each employees training.
If you take it upon yourself to trust these JERKS/ROBBERS/THEIVES, KEEP AN EYE ON THEM. You could be their next VICTIM!!!!
DO NOT GO TO THIS PLACE!!!!! THEY WILL RIP YOU OFF!!!!!!!!!
A diner from Washington, DC
May 10, 2009
The restaurant use to be known for great service however the steady flow of business has caused them to forget about the basics of customer service. The longtime employees are pleasant and well informed. However the newer employees obviously show favorites. I hate it when someone walks up speaking Spanish and they receive quick friendly service and someone one speaking English is brusquely over looked. I was a customer of the Maine street location for years. I feel like if I am spending any dollar amount I should be treated with common courtesy. As a result I will not be spending anymore money with them.
A diner from Mardela Springs, MD
Jun 19, 2008
Great Food and Great Prices what more do you need
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