Michaels Family Restaurant

Michaels Family Restaurant Reviews

Avg Rating:      Number of Reviews: 3

A diner from Middletown, DE gave an overall rating of on June 5, 2009 @ 4:23 PM

 It had been several years since my family had been to Michaels so we decided to try it again as the lines at Olive Garden were so long. WE SHOULD HAVE WAITED. The buffet was terrible. The quality of the food was fair at best, the selection was minimal and the price was inflated. It took forever for a waitperson to even bring us drinks and there were only a handful of other patrons in the restaurant.
We will never eat there again.

A diner from Newark, DE gave an overall rating of on September 30, 2008 @ 3:22 PM

 I had a question so our waitress explained I would have to ask the manager, so I went looking for “Bob”, the manager. Bob turned out to be the man tending bar. He apparently did not intend to answer me at the reservation desk, but I was not going away until he did.
Mr. Bob was rude. The man was already touting a miserable facial expression and demeanor. Apparently, it took very little to set him off. Bob is one of Michael’s managers and he seats customers. I wrote to Michael’s about what happened to me. Mrs. Moskowitz—she and her husband own the restaurant—answered, promising to send me some kind of coupon. Since she supported her manager's behavior, I wrote again complaining about how their manager had acted. She did not answer and needless to say, I never received any coupon.
I do not patronize restaurants where staff is surly. Michael’s fare is mediocre at best. Their salad bar is their draw. While not comparing with Charlie Brown’s, it is a very good one. For a slim or small person, going there is a waste of money. Harry and I call this kind of restaurant a “Tie on the feed bucket” eatery. The salad bar is misleading; a name closer to reality would be “Joe’s Eats”. With that name, a glowering host/manager and completely uninspired meals would be no surprise. I definitely do NOT recommend this gussied up hole-in-the-wall. One problem and the customer would find a very nasty brick wall, not the family-owned friendly face for which one might be looking.

A diner from Townsend, DE gave an overall rating of on June 15, 2008 @ 9:43 PM

 Father's Day , June 15, 2008 we decided to go out to eat at Red Lobster but the wait was over an hour. So we decided to go to Michael's. First, there were two teenagers, a nine year old child, and two adults. We were hungery, so we decided on the buffet bar. My husband chose to order off the menu. He ordered the fried variety seafood platter which was not fresh but frozen for $21.95. He is a good eater and doesn't leave anything on the plate but tonight he left half. He was really disappointed. The place was not crowded at that time. Still it took the waitress 10 minutes before she came to the table. The kids said the food was luke warm and I have to agree. The stuffed flounder was stuffed with crab and imitation crab meat. Burnt muffins and bread were yours for the taken. The thing that upset me more then anything was the 18% gratuity added to the whole check for parties of 5 or more. It doesn't matter whether they are children or not. It was the worst food I have had in delaware for a $133.00 for my family.