I was in there with some friends on Sept 26. We had tried to make reservations earlier that day and were turned down because they required a party of 8. We arrived at 6:30 and it took almost an hour to be seated. I ordered the KS Bone in Strip, it was undercooked, laced with so much gristle I couldn't cut it let alone eat it. Another waitress saw me having issues so she offered to take it back, she didn't see surprised, she said they had a few go back that night. By the time my dinner re-arrived my guests had finished and it had ruined the evening. Again the steak was way undercooked. Rare instead or MR. We were a party of 3 couples paying separately and got a bill for 17% gratuity. I called the mgr over and after several minutes he offered to comp the gratuity, we didn't think the waitress should be penalized for poor food quality and business regulations. He did not comp the sub par food. We paid and left. We won't be back.